Our Mortgage Process
We believe that mortgages should be as simple, easy and stress-free as possible. That’s why we provide the technology, education and customer service to help you get the loan that’s right for you and understand all of the details along the way.
Here’s how our mortgage process works and what you can expect from us at each step.
1. Apply for a Loan
Start your mortgage process with Quicken Loans by applying online with Rocket Mortgage or talking to a Home Loan Expert on the phone or via chat. Simply supply details about your goals, income and assets. Then, we’ll check your credit so we can give you accurate solutions and rates.
What We Offer
- Options to apply in whatever way works best for you
- Opportunities to import your financial information so you instantly get accurate and verified numbers
- Easy access to your personal Home Loan Expert
2. Explore Your Options
After you’ve applied, we’ll match your financial situation and goals with our loan options. Then, we’ll help you analyze the costs, rates and benefits of each loan to figure out which one is right for you.
What We Offer
- Online calculators and Home Loan Experts to help you choose
- The ability to customize your mortgage solution online with Rocket Mortgage
3. Verify Your Information
Throughout the loan process, we’ll be checking to make sure your information is correct and that we have all the details we need to move forward.
What We Offer
- The ability to send us information online
- Easy ways to contact our team – even outside of regular bank hours
- Real-time updates to keep your loan moving quickly
4. Close Your Loan
You can close your loan when you want, where you want. Schedule your closing online and understand the details before you sign.
What We Offer
- The ability to choose when and where you want to close your loan
- Online tools that let you get your mortgage paperwork before closing
5. Manage Your Loan
We service 99% of our loans, so you can expect the same great service from us once your loan is closed.
What We Offer
- Fee-free options for paying your mortgage, including one-time, automatic and biweekly payments
- Easy access to your tax and insurance information
- Mortgage advice and options to help you as your needs change