Why Should You Choose Quicken Loans?

Our Experience

We know how important it is for you to know we’re a stable, reliable company – especially in today’s markets.

• We’ve got 27 years under our belts providing world-class client service as a direct lender.
• We make it happen – we funded over $29 billion in loans in 2010.
• Our mortgage expertise has earned us Quicken Loans Yahoo! Answers Knowledge Partner status.
• The BBB gives us an A+ for customer service.
• According to National Mortgage News, we’re America’s largest online lender. We’ve financed over a million loans – and we’re still growing by leaps and bounds.

Our Values

We’ve taken the principles we’ve built our business on and put them on paper – we call them ISMs.

• Read our complete list of ISMs – it’s what allows us to give you the best experience possible. It’s really a guide to life at Quicken Loans.
• Visit our Community DIFF blog to find out what we’re doing to make things a bit better for the world.
• Above all else, we value you – and we’ve got over a million clients who know it.

Our Promise

With every client, every time, we deliver on the promise to make this your best mortgage experience ever.

• We’re your Lender for Life^®. Even after you close, we’ll continue to find ways to improve your finances and reward you.
• We will return your calls by the end of the day. Your happiness is our #1 priority.
• Something not right? Tell us and we’ll do whatever we can to fix it.

Our Process

We’ve got all the fancy-schmancy technology to make your mortgage experience one of the easiest things you’ll ever do. Oh, and then there’s our unbeatable client service.

• Online chat, mortgage approvals in minutes, signing documents online – you name it, we’ve got it.
• Wondering about closing? Don’t worry – we’ll meet you on your terms. Home, office, even a truck stop – you tell us where you want us to be.
• Need more details about how it works at Quicken Loans? Read our Amazing Mortgage Process.
• Not ready for a new mortgage? Check out Quizzle to get a free credit report (no strings attached – really!) and the Quizzle Wire for all the news that’s fit for finance.
• Our powerful online tools, like “MyQL Mobile app”;/mortgage-options/myql-mobile, allow us to close your loan quickly. This app is exclusive to Quicken Loans clients and works with iPhone^® and Android™!
• And after you close your loan, you can even manage your mortgage with Mint.com!

Our People

From our mortgage bankers to our processors to our interns – our 4,000 team members make it their mission to give you the mortgage experience you deserve.

• We’ve been ranked in the Top 30 of FORTUNE Magazine’s Best Places to Work in America for eight years running! We’re especially proud to be the only mortgage company on the list for 2010.
• Want to get great tips and learn more about your finances, your home, and get to know some of the great folks at Quicken Loans? Read our blog – Zing!
• We’re real people and you can find us just about anywhere – feel free to follow us on Quicken Loans Twitter or be our friend on Quicken Loans Facebook.
• Ready to be part of the team? Well, quit wasting time – find out more about careers at Quicken Loans here.

“Highest in Customer Satisfaction for Primary Mortgage Origination in the U.S.,” two years in a row.

J.D. Power and Associates