Every Client. Every Time. Maybe that’s why J.D. Power and Associates ranks us “Highest in Customer Satisfaction for Primary Mortgage Origination.”

J.D. Power and Associates surveys millions of consumers annually about their experience in order to measure a company’s quality and satisfaction.

“I am proud of the entire organization and our 4,000-plus incredible, curious, aware and motivated brainforce for achieving the accomplishment of being ranked highest for client satisfaction in America. Our technology and process driven home lending platform continues to separate itself from the entire industry with its unparalleled capacity, speed, geographic reach and client experience,” said Dan Gilbert, founder and chairman of Quicken Loans Inc.

We’re honored to be recognized for this prestigious award and will continue to keep living up to our reputation!

Read the full press release, here.

Quicken Loans received the highest numerical score in the proprietary J.D. Power and Associates 2010 Primary Mortgage Origination StudySM.  Study based on 3,401 total responses measuring 14 lenders and measures opinions of consumers who originated a new mortgage.  Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2010. Your experiences may vary.  Visit jdpower.com.

 

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