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American Residential Home Warranty: Coverage And Reviews In 2022

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Published on June 17, 2022
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Have you considered what you'd do if your refrigerator conks out? What about your home systems or other appliances? According to HomeAdvisor, it costs $2,800 – $6,700 to replace a furnace. It can be difficult to come up with that amount if your furnace suddenly goes out in the dead of winter. American Residential Home Warranty may be the answer to covering your major systems and appliances.

Read on to learn how American Residential Home Warranty (ARW) can help, what it covers, and how past clients feel about it to help you make the right decision about your warranties.

What Is American Residential Home Warranty?

First, it’s important to note that a home warranty is a service contract that covers repairs and replacements on major home systems, such as on heating systems and air conditioning systems, if they quit working. Home warranties also cover appliances like refrigerators, dishwashers, ovens and more.

American Residential Home Warranty, located in Boca Raton, Florida, offers home warranty plans, electronics production plans and home security plans. The company serves customers in all 50 states. 

First, you pick a warranty plan, which we'll go over in more detail below. If a covered system or appliance breaks, you’ll call customer service to request a repair. It’s important to know that when you call American Residential Home Warranty customer service to request a repair, you pay a trade service fee, which is the deductible for your service call. Your declaration of coverage will give you information about how much you'll pay for the trade service fee. If two items (such as both your refrigerator and microwave) need to be fixed, you'll pay a trade service fee for both.

Once you contact the company, a licensed, qualified technician will come to your home to determine the problem with the item. The technician will help you determine whether the item has normal wear and tear or mechanical failure. If it’s covered, then the system or appliance will be fixed or replaced, and you'll pay a small service fee.

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What Does American Residential Home Warranty Cover?

American Residential Home Warranty coverage ranges depending on the home warranty plan option chosen. Repair or replacement may be covered for systems such as water lines, heating and cooling systems and major kitchen appliances.

American Residential Home Warranty offers three major plans: Kitchen Plus, Platinum Premier and its 4-in-1 Bundle.

Kitchen Plus

The company's basic plan, the Kitchen Plus plan, covers major appliances such as the following:

Kitchen Plus Coverage

Microwave

Dishwasher

Garbage disposal

Electrical system

Exhaust fan

Oven, range and cooktop

Refrigerator (excluding ice maker)

Water heater

Platinum Premier

The Platinum Premier plan covers more items, including the following:

Platinum Premier Coverage

Microwave

Ceiling fans

Central air conditioning

Central home heating

Dishwasher

Ductwork

Garage door opener

Garbage disposal

Humidifier

Electrical system

Kitchen exhaust fan

Plumbing stoppages and system

Oven, range and cooktop

Range hood

Refrigerator (including ice maker)

Water heater

4-In-1 Bundle

The 4-in-1 Bundle plan offers the most comprehensive package:

4-in-1 Bundle Coverage

 

Microwave

Kitchen exhaust fan

Ceiling fans

Plumbing stoppages

Central air conditioning

Plumbing system

Central home heating

Range, oven and cooktop

Dishwasher

Refrigerator (including ice maker)

Ductwork

Water heater

Garage door opener

Washer and dryer

Humidifier

Garbage disposal

Interior electrical system

 

 

 

 

Deluxe Advantage

 

A/C refrigerant and coils

Toilets and internal mechanisms

Refrigerant recapture

Improper installation

Plumbing faucets and fixtures

Mismatched systems

Permits, modifications and code violations

Garage door springs and tracks

 

Electronics Protection

 

Flat-screen TVs

Gaming consoles

Home theater system

Tablets

Desktops and laptops

 

 

Sewer and Water Lines

This coverage helps with repairs, unblocking lines, excavation costs, reseeding, or repaving the driveway


In addition to home warranty plans, American Residential Home Warranty offers coverage through its Ultimate Electronics Protection Plan, which covers various electronics, like laptops, desktops, tablets, TVs, printers, printers, gaming consoles and DVDs or BluRays.

You can get an ADT Monitored Home Security System through American Residential Home Warranty as well, which can include a Traditional, Control or Video package. The Video package is the most comprehensive, featuring a customized security system, 24/7 professional monitoring, professional installation, six-month guarantee, web and mobile access and video surveillance.

You can build your plan and customize it to add specific items to your policy. American Residential Home Warranty allows you to compare the plans available to you and you can click on "buy now" when you've zeroed in on the right plan for you.

American Residential Home Warranty Reviews

It's important to research reviews before you decide to work with this home warranty company. American Residential Home Warranty has an A+ rating from the Better Business Bureau (BBB), although they are not directly accredited by the BBB. And among the nearly 250 customer reviews, the company has a 3.07 out of 5-star rating. TrustPilot gives the company a rating of “Great,” and Consumer Affairs rates ARW 4.5 out of 5 stars.

Common accolades and complaints left by American Residential Home Warranty users include:

  • Quick and efficient service
  • Courteous and caring claims reporting and management
  • Large network of licensed contractors
  • Potentially long wait time for technicians to arrive
  • Lacks coverage for more expensive items

American Residential Home Warranty FAQs

Let's take a look at some frequently asked questions about American Residential Home Warranty to determine whether the company fits your needs.

When does coverage begin and end?

American Residential Home Warranty requires a 30-day waiting period in order to help the company avoid conditions that already exist with your appliances.

You can cancel your service contract at any time – you are not locked into a plan for a certain amount of time.

Is American Residential Home Warranty available in all states?

American Residential Home Warranty is available in every state. Take a look at the terms and conditions for the state your property’s located.

How does home warranty differ from home insurance?

When it comes to a home warranty versus home insurance, the biggest difference is the type of coverage they provide.

A homeowners insurance policy covers damage to your home or belongings due to fire, vandalism, natural disasters and adverse weather, such as hail or high winds. You can also get liability coverage with homeowners insurance, which protects you if someone gets injured or has damage done to their property while at your home.

The Bottom Line

If you think you might need a protection plan beyond your initial appliance warranty, look at the options that American Residential Home Warranty offers – the Kitchen Plus plan, the Platinum Premier plan or the 4-in-1 Bundle plan. You'll also want to consider the costs, which will depend on the home warranty plan you choose. Repair or replacement may be covered for systems such as water lines, heating and cooling systems and major kitchen appliances, but not everything is covered. Make sure you do your research, read the contract and understand its limitations.

Interested in an American Residential Home Warranty? Get a quote today.

Methodology

Our writers perform in-depth research from various sources that may feature customer reviews and third-party ratings. These sources include – but are not limited to – Better Business Bureau (BBB) and U.S. News & World Report. We take into account company transparency and plan exclusions, as well as pricing, coverage options and any outstanding legal issues. Writers use this research to compose their reviews of each company. 

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Follow our step-by-step guide to learn how to buy a home.

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Take the first step toward buying a house.

Get approved to see what you qualify for.

Melissa Brock.

Melissa Brock

Melissa Brock is a freelance writer and editor who writes about higher education, trading, investing, personal finance, cryptocurrency, mortgages and insurance. Melissa also writes SEO-driven blog copy for independent educational consultants and runs her website, College Money Tips, to help families navigate the college journey. She spent 12 years in the admission office at her alma mater.