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Quicken Loans provides you with the right loan for your situation. We’d love to hear from you, so we provide four different ways for you to get in touch with us. To ensure we give you the best client service, we monitor and record your communications with us.

Chat online

Hearing impaired or can’t call? Chat in our safe and secure online environment.

Chat is available at the following times:

Need expert advice on a new loan?

Call (800) 251-9080 during the following hours:

Llame al (800) 718-8233 para Español durante las siguientes horas:

Out of the country? Call (888) 855-1822.

Text AMAZE to 26293 to receive Quicken Loans Text Alerts!
10 msg/mon. Reply HELP for help. Reply STOP to cancel. Msg&Data Rates May Apply.

Need help with a loan in process or one that has closed?

Call (800) 863-4332 during the following hours:

Email us at Help@QuickenLoans.com.

Interested in joining our team?

Call (800) 411-JOBS during the following hours:

Monday – Friday, 8:30 a.m – 6:00 p.m. ET

Or, apply online.

Want to make a mortgage payment?

Payment Address:
Quicken Loans
P.O. Box 6577
Carol Stream, IL 60197

Pay by Phone: (800) 508-0944

Have a question about a mortgage payment or your account? Call (800) 508-0944 or email us at Help@QuickenLoans.com.

Service of Process/Registered Agent

If you want to serve process, court papers, subpoenas or other documents required by law to be served on Quicken Loans Inc., you may send them to CT Corporation, our registered agent in all 50 states.

You may serve Quicken Loans through CT Corporation at the following address:

The Corporation Company
40600 Ann Arbor Rd. East
Suite 201
Plymouth, MI 48170-4675

You can also find CT Corporation locations on their website.

Not Sure Who to Call?

Have a question for us or can’t find what you’re looking for? Start by giving our Client Relations team a ring at (800) 863-4332.

Locations

Detroit
1050 Woodward Ave.
Detroit, MI 48226
Client Relations - (800) 863-4332

Phoenix
1 North Central Avenue
Phoenix, AZ 85004

Cleveland
100 Public Square
Cleveland, OH 44113-2208

Charlotte
6135 Park South Drive
Suite 200
Charlotte, NC 28210
Mortgage Professional Partners of QLMS call (888) 980-7238

Client will receive a closing credit of $1,000 on their Closing Disclosure if they receive a Verified Approval Letter and lock their rate within 90 days or lock their rate during the promotional period on a new purchase loan with a 30-year product. Offer valid between 12:01 a.m. ET on November 29, 2021, and 11:59 p.m. ET on December 1st, 2021. Offer valid on team member referral loans. This offer cannot be retroactively applied to previously closed loans or previously locked loans. Offer does not apply to new loans submitted to Rocket Mortgage through a mortgage broker, non-agency jumbo loans, Charles Schwab loans, portfolio loans or Rocket Pro Realtor loans. Rocket Mortgage reserves the right to cancel this offer at any time. Acceptance of this offer constitutes acceptance of these terms and conditions, which are subject to change at the sole discretion of Rocket Mortgage. Offer may not be redeemed for cash or credit, and no change will be given if the discount amount exceeds costs otherwise due. Offer is nontransferable. This is not a commitment to lend. Additional restrictions/conditions may apply. Offer not valid with any additional discounts or promotions, except for HLBP and Rocket Pro Originate and Relocation offers.

Client will receive 0.5 points off current pricing on a refinance with a 30-year product (includes conventional, FHA and VA products; excludes non-agency products). A point is equal to 1% of the loan amount. This offer is only available to clients who lock their interest rate while completing the application process between November 29, 2021, at 12:01 a.m. ET and December 1st, 2021, at 11:59 p.m. ET. This offer cannot be retroactively applied to previously closed loans or previously locked loans. Offer does not apply to new loans submitted through a mortgage broker, non-agency jumbo loans, Charles Schwab loans, portfolio loans or Rocket Pro Realtor loans. Offer valid on team member referral loans. Rocket Mortgage reserves the right to cancel this offer at any time. Acceptance of this offer constitutes acceptance of these terms and conditions, which are subject to change at the sole discretion of Rocket Mortgage. Offer is nontransferable. This is not a commitment to lend. Additional restrictions/conditions may apply. Offer not valid with any additional discounts or promotions, except for HLBP and Rocket Pro Originate offers.

§Closing cost savings based on Rocket Mortgage average refinance loan size of $243,467 and closing costs of $6,071. 20% savings for this example is based on 0.5% credit on refinance costs in relation to average refinance closing costs. Closing costs include all applicable fees and points. Costs exclude standard prepaid charges, prorations and escrow. Savings may vary. Data compiled as of November 18, 2021.

||Participation in the Verified Approval program is based on an underwriter’s comprehensive analysis of your credit, income, employment status, debt, property, insurance and appraisal as well as a satisfactory title report/search. If new information materially changes the underwriting decision resulting in a denial of your credit request, if the loan fails to close for a reason outside of Rocket Mortgage’s control, or if you no longer want to proceed with the loan, your participation in the program will be discontinued. If your eligibility in the program does not change and your mortgage loan does not close, you will receive $1,000. This offer does not apply to new purchase loans submitted to Rocket Mortgage through a mortgage broker. This offer is not valid for self-employed clients. Rocket Mortgage reserves the right to cancel this offer at any time. Acceptance of this offer constitutes the acceptance of these terms and conditions, which are subject to change at the sole discretion of Rocket Mortgage. Additional conditions or exclusions may apply.