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Based on a Quicken Loans market research questionnaire of clients whose loans closed between 7/1/2016 and 12/31/2016.

J.D. Power Disclaimer

Quicken Loans received the highest numerical score in a tie in the proprietary J.D. Power 2010-2017 Primary Mortgage Origination Studies (tied in 2017) and 2014-2017 Primary Mortgage Servicer Study. 2017 Origination (or Sales) based on 5,893 total responses and measures experiences and perceptions of consumers who originated a new mortgage, surveyed in July – August 2017. 2017 Servicing based on 7,374 total responses and measures experiences and perceptions of consumers with their current mortgage servicer, surveyed in March – April 2017. Your experiences may vary. Visit JDPower.com.