1. Home
  2. Blog
  3. Taxes
  4. Your Property Tax Questions Answered
Your Property Tax Questions Answered - Quicken Loans Zing Blog

As of December 19, 2017, MyQL is now referred to as Rocket Mortgage.

Property taxes are usually levied by local government, at the municipal or county level and typically are the main tax supporting local services like police and fire departments, local education and more.

Our Home Loan Experts have put together a list of the most common questions you ask us about your property taxes. We’ve answered them below.

Q: Do I need to send in a copy of my tax bill?

A: For most of our clients (with the exception of a few tax offices in Pennsylvania), we receive your tax information electronically and automatically pay the bill out of your escrow account.

Q: What are supplemental or added assessments and will they be paid from escrow?

A: We don’t escrow for supplemental or added taxes. These separate bills are released after your initial taxes are sent out.

Q: I received a supplemental tax bill. Will you be paying this?

A: Because supplemental taxes are usually one-time or short-term taxes, we don’t collect for them with your escrow account. If you receive a supplemental bill, you’ll want to contact your tax office directly to arrange a payment.

Q: What’s a late-release tax bill?

A: Sometimes tax offices don’t have bills available when they would normally be released. Don’t worry. We’ll pay the bill when it becomes available.

Q: Why do you anticipate paying my taxes in advance of the due date?

A: Many municipalities offer discounts on your property taxes if you pay before a certain date. Typically, these discounts go down the closer you get to the due date. Whenever possible, we’ll pay by the discount date. If that’s not possible, we’ll make sure they get a paid before they’re late.

Q: I just applied for an exemption or had taxes reassessed. How do I have my escrow adjusted?

A: If your taxes are reassessed, give us a call at (800)-508-0944. It’s important to note that with exemptions, we don’t automatically receive the information from the tax office. Please obtain documentation verifying the exemption and call our Client Relations department so that we can get it reflected in your monthly payment.

Q: Will my taxes be paid prior to the end of the year?

A: We can make sure that taxes are paid before they are considered late. That date may be after the end of the year.

Q: Will you notify me when my taxes have been paid?

A: Yes! Once your tax payment has been submitted, you’ll be able to see this reflected on your MyQL account. You’ll also see the tax payment on your next billing statement and we’ll send you an email for good measure.

Q: My taxes have been lowered or increased. When will this be reflected in my monthly payment?

A: In order to adjust your monthly payment, we would need to run an evaluation of your escrow account. These escrow analyses are run annually on a state-by-state basis.

The run of your escrow analysis is determined by the state in which you live. We’ve included a breakdown of the timeline for each state below.

Escrow analysis state schedule info graphic

We’ve tried to answer the big questions here, but it’s possible we missed something. If you don’t see it here, leave your question in the comments.

This Post Has 38 Comments

    1. Hey Patty,

      There are some exceptions when it comes to tax offices in Pennsylvania. Our Client Relations team can give you the answer you’re looking for. You can give them a call at (800) 863-4332.

    1. Hi Bob:

      If you have an escrow account, we pay the bills for you in 99% of cases outside of special supplemental things. I’m going to get this to our client relations team. I will tell you that if you don’t have an escrow account, the taxing authority should have left you an address on where to send it.

  1. Quicken paid my taxes due from my impound account, then by mistake I double paid my property taxes with a check and the money was sent back to quicken how can I get my over payment back out of escrow?

    1. Hi Tyrone:

      I’m going to get this over to our client relations team to make sure we get you taken care of. Thanks for reaching out!

  2. My mortgage payment went up about $33.00 a month this month, said it was due to increase in flood insurance. Was there a reason the flood insurance increased that much? I need to get my payment lower as I am on a fixed income.

    1. Hi Mary:

      We don’t control the rates for flood insurance, but I can have someone reach out and try to give you guidance on any options you may have to look for other flood insurance or alternatives you may have.

  3. Hello,
    I have a disable veterans exemption on my county property tax (San Diego, California) , but I am still paying property taxes on my escrow. How will I. Affect the 3xemption from my monthly mortgage payment?

    Warm regards,

    1. You have to contact your servicer and let them know about the exemption possibly send in some paperwork about the exemption. If you’re a Quicken Loans client, you can give us a call anytime between 8:30 a.m. – 9 p.m. Monday and we’ll be happy to take care of it for you. The number is (800) 863-4332. I hope this helps!

    1. Hi David:

      It’s possible your taxes have changed since your escrow was analyzed. If they’ve gone down, you’ll receive the difference back when your escrow is analyzed. If they’ve gone up, we’ll prepay the taxes and then you’ll have a couple of options to make up the difference either in a lump sum payment or over the course of the year. I see you’re a client of ours, so I’m going to have someone reach out to you about this.


  4. Is there a way to cause my property taxes due in Feb to be paid this year (to maximize deductions). Can I pay them directly and then update escrow?

  5. This will be my first payment on a new VA loan. Florida has a discount if taxes are paid in November. I have my tax bill just arrived. Will you have this information in order to save by paying by discount date or do you require I send the bill for the first time to you.

    1. Hi Calvin:

      I know that in general, we get your information automatically. That being said, because it’s such a new loan, I’m going to get this to our client relations team to see if you have to take any next steps are not. I want to make sure you get the right information.


    1. Hi Sue:

      Thanks for asking! You can send your tax bill to the following address:

      1050 Woodward Ave.
      Detroit, MI 48226
      attention client relations

      Kevin Graham

  6. Could there be a good explanation as to why I am paying more for my property taxes than other houses on my same street that have been assessed at a higher value? For example…My house is assessed at 304k and I’m paying over $10k in property taxes. My neighbor, 3 houses down, has a house assessed at 400k and they pay around $5k in property taxes. ???

    1. Hi Nicole:

      I would make sure you’re applying for all the possible property tax exemptions you can get. If you’re unsure, I would talk to a tax adviser.

      Kevin Graham

    1. Hi Kathy:

      I personally don’t have a list of Pennsylvania counties that have to send in property taxes, but I can get you in touch with someone that would so that you can get some clarification.

      They’ll be reaching out.

  7. I have an escrow account, but what if i pay my taxes completely for the year out of my pocket? Lets say for instance with my tax refund, will that lower my monthly mortgage?

    1. Hi Edward:

      If you were to pay your taxes and insurance separately, your mortgage payment would go down. However, there may be a requirement to have an escrow account depending upon your loan terms. Check with your lender.

      Kevin Graham

  8. My 2014 tax bill was based on a home assement value of 235,000 but my tax assesor’s website says it’s only 210,000. After visiting my assesor
    In person, he said I should contact Qucken prior
    To my next Tax bill to have my escrow analyzed, and that I should see a reduction of almost 1000k
    Per year. Who should I contact specifically?

  9. We don’t have an escrow account. We pay our real estate taxes ourselves. Do you require a copy of the paid tax statement for your records and where do we send it?

    1. Hi Arthur & Patricia:

      I don’t know the answer to that question, but I’m going to pass this along to someone who does. They should be reaching out soon.

      Kevin Graham

    1. Hey Jenny:

      Our team is aware of the issue and we are working on getting the page updated. It may take some time, but I’ll reply again when the table is available. We apologize for the inconvenience.

      Kevin Graham

  10. I am not seeing the schedule or in link to the schedule that is referred to in these comments in the article….
    Below we’ve attached a schedule so you can see when these escrow analyses will be run in your state.

    Escrow analysis schedule.

    1. Thanks for pointing that out, Carolyn! I’m taking that reference out right now and we’re working on updating the article. I’ll comment back when we get the table in there.

      Kevin Graham

Leave a Reply

Your email address will not be published. Required fields are marked *