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jade houseWhen I first bought my house, there were plenty of things I didn’t understand. Points? Amortization? No idea. I still struggle with those; I’m not going to lie. Escrow? Now, that was one I had heard about, and had some idea about what it could be, but it was confusing at best. It took a few years of fluctuating payments and a few surprise overpayment checks for me to really get a handle on understanding my escrow account.

So whether you’re a long-time homeowner who still has no idea what you’re doing with your escrow account, or if you’re a first-time homebuyer who’s intimidated by it – you’re at the right place. I’m here to help you understand your escrow account.

What’s an escrow account?

The easiest way to think of an escrow account is as a savings account that is managed by your mortgage servicer. A portion of each mortgage payment you make is deposited into this account to cover your estimated real estate taxes and insurance premiums. It’s that simple.

How does an escrow account work?

Your mortgage servicer uses the money in the escrow account to make payments on your behalf for the taxes and insurance required under the terms of your loan. When the taxes and insurance premiums are due, they are paid directly by the mortgage servicer. The biggest benefit of an escrow account is that you can guarantee your bills will be paid in full and on time, without having to budget for a large payment separately.

How are your escrow payments determined?

Your mortgage servicer will estimate the amount that will have to be paid for your real estate tax and homeowners insurance bills. This estimate is based on information provided during closing, through the taxing authority and insurance company, or previous tax and insurance bills.

The estimated payment is then divided by 12 to determine the amount of the monthly payment, and that amount is added to your monthly mortgage statement.

Aside from taxes and insurance, what other bills are paid from an escrow account?

Your escrow account covers real estate taxes and insurance premiums like homeowners insurance and flood insurance. Escrow accounts do not pay things like homeowner association fees, personal property insurance, special or added tax assessments, or other fees.

What are the minimum balance requirements?

The Real Estate Settlement Procedures Act (RESPA) limits the amount to one-sixth of the total amount of items paid from the account, or approximately two months’ worth of payments. This minimum balance helps guarantee that if your taxes or insurance payments increase, you’ll be covered without facing a large and expensive shortage. Your account will be analyzed yearly to ensure you’re paying what you should – not less and not more than necessary. Once the analysis has been completed, any excess funds  will be returned to you.

What’s an escrow analysis?

As I mentioned, every year your mortgage servicer will analyze and review your account to make sure you’re paying the correct amount into your escrow account in order to maintain the minimum required balance. Increases or decreases in your annual tax or insurance bills may cause your monthly mortgage payment amount to change. If that’s the case, your mortgage servicer will provide you with a surplus or shortage statement to explain how this will affect your monthly mortgage payment.

Why have your taxes/insurance premiums gone down but not your payment?

Your escrow payment will only be adjusted during your yearly escrow analysis. If you want to adjust your payments sooner, contact your mortgage servicer.

What’s a shortage? What’s a surplus?

If the amount paid toward taxes and insurance was higher than expected, your account may have a shortage. That means you were paying toward an amount that was estimated too low. You were not paying enough into your escrow account to cover the actual cost of the bills. You‘ll be responsible for making up the shortage in your account and your monthly mortgage payment may rise as a result.

Typically you can pay the escrow account shortage in one of two ways:

  • Make a one-time payment of the full amount.
  • Pay the amount over 12 months by adding the extra amount to your regular monthly mortgage payment.

If the total amount of the bills was lower than expected, your account may have a surplus. This means you were paying more than what you should have and now you have extra money in your account. Great news, right?

Do you have to have an escrow account?

It’s the lender’s decision whether or not an escrow account is required. It’s not something that is regulated by the federal government or RESPA. However, many lenders require escrow accounts for government-backed loans like VA or FHA loans.

This is just a high-level overview of escrow accounts. Your mortgage servicer may have more detailed information that could help you gain a deeper understanding of your specific account information. Each servicer has its own way of approaching things like the escrow analysis statement, or how to make a payment if you have a shortage. But really, when it comes down to it, as long as you understand the basics I’ve covered here, you’ll be good to go on understanding how your escrow account works!

To learn more, speak with a home loan expert today!

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This Post Has 87 Comments

  1. I just completed a refi in Ausugt and now I am getting several notifications from various companies soliciting Mortgage Insurance. Is this something you would recommend or offer.

    1. Hi Jeri:
      If you’re referring to mortgage protection insurance, which protects the homeowner in the event they can’t make their mortgage payments (usually because the borrower has passed away), no, we don’t offer that. Whether you purchase mortgage protection insurance is up to you – however, depending on your circumstances, it might not make financial sense to do so. Since it’s essentially a type of life insurance, if you already have a life insurance policy, you likely wouldn’t benefit from mortgage protection insurance. Hope this helps!

  2. I will be making my first mortgage payment on 1/1/19. My homeowners insurance policy runs from 11/11/18 – 11/11/18. I make the first monthly payment on the insurance in November before the closing. I recently received a bill for the yearly amount in full. Mi thought that was paid with all of the fees at the closing. What do I have to do with this bill? Do I pay it or send it to you or what?

    1. Hi Bonnie:

      Sometimes you pay for a certain number of months’ worth of homeowners insurance in advance as part of the mortgage process, but get this to our client relations team to look into your particular situation and make sure you get the correct information for you.

  3. I have just recieved my 2018 Tax Statement. Since this is the first since loan closing do I send you the statement or did you get a copy?

    1. Hi Sanford:

      In the vast majority of cases, we get your tax statement. There are just a few counties across the country where we don’t. I’m going to get this to our client relations team to make sure you’re taken care of and get the right info. Have a good day!

  4. I’m getting ready to make my first payment, I use on line banking with B of A so what address do I use to set Quicken Loans up ?


    Leo Falesnik

  5. I wanted to ask if information has been sent to the Duval County Tax Collector for the taxes. I keep reading something that I need to contact the tax collector and update their records and where to send the property tax bill for payment. Is that handled by Quicken Loans?

    1. Hi Donna:

      I’m going to send your information over to our Client Relations team. They’ll reach out to you concerning your questions on your tax bill. Thank you!

  6. Refinance Loan question: : How long does (industry regulations) the previous mortgagee have, after the payoff & closing, to close existing account and forward or remit balance in account to account holder or previous customer?

    1. I don’t know about industry standards, James. I can tell you that mortgage loans are typically fully funded by investors within a few weeks. Sometimes you get a check for the amount in your escrow account and sometimes it can be fully transferred from one loan to the other depending on the circumstances.

      1. We were told that we would get our balance in escrow mailed to us once the loan closed. It appears that this was transferred to our loan rather than you guys setting that up in our loan to begin with. Why did this happen and why were we not told this at closing. We were expecting to get our refund of escrows.

        1. Hi Darlena:

          There are instances in which your escrow is transferred rather than being refunded, but that communication should always be clear. I’m going to get this to our team to look into your situation. Thanks for reaching out!

  7. I just received my tax (school) bill. Do I need to forward that to the escrow section or do they get it also?

    1. Hi Bruce:

      I see that you’re working with us and that you’re based in Pennsylvania. There are a few places in Pennsylvania where we have to get your property tax info differently. I’m going to get this over to our client relations team to make sure we get you the right information for your area. Thanks!

  8. I still didn’t get a answer on why my estimated down payment was about 1500$ more at closing then I was told 3 weeks earlier. I still say by quicken loan adding extra fees in there thats how they make there money

    1. Hi Troy:

      I’m sorry to hear about your experience. I’m going to have our Client Relations team reach out to you concerning your down payment.

      1. Troy I am having the same issue. We signed our papers and our closing was stated on there then 2 days before we were to close they sent another closing document to sign and our closing wemt up $500. I have been trying to get a logical answer for weeks but you can’t beat the system. Good luck.

        1. Good morning, Lisa:

          I see that you’ve been working with us. I’m sorry to hear you had this negative experience. I’m going to get this to our Client Relations team to look into this issue. Thanks for reaching out and have a good day!

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