Thank you for being such a wonderful part of our family!
Because of client feedback, J.D. Power has ranked Quicken Loans highest in customer satisfaction for mortgage servicing for the third year in a row. In addition, we were recently ranked highest in customer satisfaction for primary mortgage origination for the seventh consecutive year.
The recognition is great, but that’s not what’s most important. Each of these distinctions come as a result of our everyday mission to provide you with the most amazing mortgage experience possible. We’ve got you covered from the time you apply for the house of your dreams until whenever you make that last payment. We’re on that journey with you.
Buying a home or refinancing a mortgage may be one of the biggest financial transactions many of us are likely to make. That’s not a decision that’s made lightly. So when you worked with us, you talked to us about your goals and maybe even your hopes and dreams. We love hearing your stories and getting to know our clients.
You honored us with your awesome comments. This holiday season, we wanted to take the opportunity to thank you for being part of our family by doing something special for some of our clients who were going through a difficult time.
We set up video chats with clients to kick off something we’ll be doing throughout the holiday season. It’s so exciting to be able to give some of our clients a special gift that would help out in their lives. So far, we’ve been able to do everything from sending clients on a nice vacation to making charitable donations to causes that are close to clients’ hearts.
This is something we’ll be continuing, but you can see highlights of our efforts so far in the video above.
This is our little way of saying thank you and hopefully helping clients create new memories. Enjoy the holidays, and thank you for being such amazing people to work with every day. You make it all worth it.
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