As of December 19, 2017, MyQL is now referred to as Rocket Mortgage.
At Quicken Loans, we’re obsessed with finding a better way to help our clients get a mortgage. That’s why we built Rocket Mortgage, a completely online, self-service mortgage experience. With Rocket Mortgage, we’ve blasted the mortgage industry into the 21st century and given clients a way to get a mortgage approval that’s completely online.
We’ve worked very hard to make Rocket Mortgage as easy to use and intuitive as possible, but we know you might still have some questions, so we’ve compiled a list of some of our more frequent questions here.
Rocket Mortgage is a fast, powerful and completely online way to get a mortgage. With Rocket Mortgage, you can easily get approved for a real mortgage solution that is customized to your needs and financial goals. However, there are a number of factors, such as your appraisal, that determine how long it takes to actually close your loan.
Rocket Mortgage offers 24/7 security monitoring, bank-level encryption and industry-leading privacy guidelines.
Rocket Mortgage offers the same award-winning, client-focused experience as Quicken Loans – except it’s completely online.
At any point in the Rocket Mortgage process, you can choose to talk to a Home Loan Expert via online chat or by phone.
I’ve been approved by Rocket Mortgage. What’s next?
After you’re approved, you’ll use our easy online tool, MyQL, to provide any further information we may need to close your loan.
Don’t see your question on the list?
If you’re already in the process of getting your loan, or you have a question on a loan that’s already closed, you can reach our Client Relations team at (800) 979-5133.
If you have a question about a new loan, please call (800) 304-1225.
If you’re still not sure, simply leave us a note in the comments and we’ll have the right person get in touch with you.
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