Rocket Mortgage: The Mortgage Industry’s Online Revolution - Quicken Loans Zing Blog

Rocket Mortgage by Quicken Loans is here! We’re excited to share TechCrunch’s really nice write up about our new Rocket Mortgage rollout.

So what makes Rocket Mortgage an “iPhone moment” for Quicken Loans? We’re glad you asked.

For the first time ever, we’re taking the loan process completely online. It’s convenient and gives you a mortgage solution that’s customized to you. With Rocket Mortgage, looking to purchase or refinance, getting documentation together and getting approved have never been simpler.

You don’t have to take our word for it. Take a look at the article and test it out for yourself.

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This Post Has 10 Comments

  1. After reading these reviews, Its good to see that Quicken Loans did not remove these negative post. As a former small business owner and website admin, i know how easy for the Admin at Quickens loans to remove these post on this site. I personally like the transparency when doing business with a company. That being said, We’re in the infant stage of obtaining a mortgage from Quickens Loans. I have to say, it has been an incredible experience so far working with our Mortgage Banker. Thank you Khodor, 🙂

    Al
    Chicopee, Ma

    1. Hi Al:

      Thank you for your comments. We believe it’s extremely important to be transparent and show that if you have questions or concerns, we’ll work to address them for you. Every client is very important to us. I’m also glad to hear you’ve had a good experience with us. I’m going to make sure Khodor gets your feedback. Thanks for choosing us, and it’s been a pleasure to serve you!

      Kevin Graham

  2. Yes….I agree with Paul. Don’t even try to get a loan from quickenloans unless you got perfect credit. I own a business and a home with equity in it and I still couldn’t get a refinance loan from them.

    We heard the TV and radio ads from Quickenloans who makes it sound like its so easy to get approved for a loan from them. Since we got denied by conventional loan standards, I decided to give them a call.

    We have owed our home since 2004 but we fell upon some financial difficulties because my wife was out of work so I had to pay all our bills by myself.

    At the time, I also had two children who attended preschool which also didn’t help financially since preschool tuition in Hawaii is like paying a small mortgage ($750 a month for each child).

    Due to my wife losing her job, I also had to get a family medical plan since we were covered under her medical when she was working. We ended up paying about $1300 a month for a basic family plan.

    We once had perfect credit but due to the bad economy and my wife losing her job our credit cards were starting to max out. However, I’ve never missed a mortgage payment to this day and we try to pay off our credit cards as much as we can.

    That being said, we just wanted to refinance our home to include our credit card debt so we didn’t have to pay the high interest in the credit cards.

    I think we even qualify for the HARP loan but because of our current credit situation, we were denied a refinance loan from quicken loans so now our only option is to sell our house and move back in with my parents to try and save up another large down payment for another home.

    So don’t even try to get a loan from Quickenloans unless you have perfect credit because it’s not happening.

    1. Hey Chad:

      We never want to hear one of our clients has had a poor experience with us. We’d like to look at what happened here. Someone should be reaching out.

      Thanks,
      Kevin Graham

  3. We came in a few years back. Had a home and land paid for and you all wouldn’t help us. We almost lose the only thing we had and you said no. Paul r Jones

    1. Paul-

      I’m sorry to hear you had a bad experience with us. We do want to look into this. Someone will be reaching out to you.

      Thanks,
      Kevin Graham

    2. Same thing here, I told them the problem I was having and they assured me it did not matter. Just give them the $500 and they didn’t give a crap after that. They actually thought it would be ok to take money out of my personal account and pay off a friends $25,000 loan??? Why would anyone do that? So I lost the $472 or something because I begged the guy to give me my money back. Just giving them that $500 set me back and I’m still paying for it today. Thank you QuickenLoans I appreciate the honesty:(

      1. Hi Kris:

        We would like to look into your experience. We don’t do personal loans of any kind and the $25,000 part of this sounds odd. Someone will be reaching out to gather more information, but you can also email Emma@QuickenLoans.com. We will get this sorted out.

        Thanks,
        Kevin Graham

      1. Hi John:

        We want to make sure our clients have the best possible experience. We would like to look into your issue. Someone should be reaching out.

        Thanks,
        Kevin Graham

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