Thank you from the bottom of our hearts!
We’re honored and excited that because of feedback from clients like you, J.D. Power ranked Quicken Loans highest in Customer Satisfaction for Mortgage Servicing for the second year in a row. It was our serviced clients’ willingness to share their personal experiences of working with our team members, technology and processes that got us here.
We’re excited about this ranking, but we’re more proud of the role we play in helping our clients achieve their home financing goals. In the heart of Detroit, more than 750 team members are dedicated to servicing loans for more than one million clients. We get to hear amazing personal stories and have real connections like those in the video above.
We’re taking to Zoom, Facetime and good old-fashioned phone calls to connect our team members with over 100 clients to give them an extra special gift. As you can see, we’ve already started the season of giving and will continue to do so until the end of the year. You might be next!
Helping our clients is our passion. Getting recognized for that passion is humbling, yet motivating, because we want to ensure that everyone has a mortgage experience that’s engineered to amaze.
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