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We’ve had reports of fraudulent activity regarding newspaper advertisements, email and physical mail being sent by companies posing as Quicken Loans or even your real estate agent. Please view this sample of a scam fax.

Please note: We’ll never ask for an upfront deposit, down payment or closing costs to be sent through a Western Union wire transfer, and Quicken Loans only offers mortgages. If you’ve received an offer that you didn’t apply for or are unsure about, please contact us at (800) 863-4332.

Fax and Classified Ad Scams

Click here to see a sample of a fraudulent document and classified ad. Other false ads are below.

In addition to these schemes, we need to make you aware of a new scam that involves someone posing as your real estate agent.

Real Estate Agent Closing Scam

For those who qualify to wire closing costs and a down payment to their title company, near your closing date you’ll be receiving those instructions from either your closing agent from the title company or your real estate agent.

These emails tell you the bank name and location as well as the bank account and routing numbers you need to know. That being said, you should carefully check the source of the email to make sure it’s legitimate.

Scam perpetrators are sending emails that look official, but instead of having the account numbers for the bank in your transaction, it’ll be the personal account numbers of the scammers.

As an example, if your realtor’s email address is, nefarious people might email you from or in order to try to trick you into sending your closing funds to an unintended recipient.

If you have any doubts regarding the legitimacy of an email, you can contact your title company or realtor on the phone to determine if the instructions came from them.

If you’re interested in a mortgage to purchase a home or refinance your current one, you can apply here or give one of our Home Loan Experts a call at (800) 785-4788. If you have any questions or want to check an offer made via email or over the phone, you can also leave a comment below.

This Post Has 939 Comments

    1. I’m glad to report that that number does belong to Brandon Jones, one of our mortgage bankers. You’re in very good hands! Thanks for reaching out!

  1. I get multiple calls a day as well as voice mails from 313-373-3125 claiming to be Quicken Loans representatives. If this is you please remove me from your call list. I do not want you to call me ever about anything, use my email. All this makes me want to refinance my two Quicken loans–with some other company!!!!!!

    1. Hi Larry:

      I certainly understand your feedback. The goal here was to provide a proactive mortgage review, which is something we do periodically to make sure you’re in the best position with your mortgage and still meeting your goals. With that being said, we never want our clients to feel bombarded. I’ve taken you off our list for future calls. Should you ever need assistance in the future, I’m going to give you our phone number so you can call us and not the other way around.

      If you ever have an issue with your monthly payment or another aspect of servicing your loan, you can call us at (800) 508-0944.

      If you’re looking to refinance or buy a new home, you can connect with a Home Loan Expert at (888) 980-6716.

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