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We’ve had reports of fraudulent activity regarding newspaper advertisements, email and physical mail being sent by companies posing as Quicken Loans or even your real estate agent. Please view this sample of a scam fax.

Please note: We’ll never ask for an upfront deposit, down payment or closing costs to be sent through a Western Union wire transfer, and Quicken Loans only offers mortgages. If you’ve received an offer that you didn’t apply for or are unsure about, please contact us at (800) 863-4332.

Fax and Classified Ad Scams

Click here to see a sample of a fraudulent document and classified ad. Other false ads are below.

In addition to these schemes, we need to make you aware of a new scam that involves someone posing as your real estate agent.

Real Estate Agent Closing Scam

For those who qualify to wire closing costs and a down payment to their title company, near your closing date you’ll be receiving those instructions from either your closing agent from the title company or your real estate agent.

These emails tell you the bank name and location as well as the bank account and routing numbers you need to know. That being said, you should carefully check the source of the email to make sure it’s legitimate.

Scam perpetrators are sending emails that look official, but instead of having the account numbers for the bank in your transaction, it’ll be the personal account numbers of the scammers.

As an example, if your realtor’s email address is JaneSmith@gmail.com, nefarious people might email you from JoneSmith@gmail.com or JaneSmith@gnail.com in order to try to trick you into sending your closing funds to an unintended recipient.

If you have any doubts regarding the legitimacy of an email, you can contact your title company or realtor on the phone to determine if the instructions came from them.

If you’re interested in a mortgage to purchase a home or refinance your current one, you can apply here or give one of our Home Loan Experts a call at (800) 785-4788. If you have any questions or want to check an offer made via email or over the phone, you can also leave a comment below.

This Post Has 824 Comments

  1. I received a call from 6144560548, saying quicken loans mortgage upgrade, weary when they asked can you hear me. Is this a scam line

    1. Hi Carolyn:

      It’s not a scam. The mortgage banker associated with the lead under your email address is Dan Henderson. That’s one of our numbers. Perhaps they just thought they had a bad phone connection. Hope this helps! Have a wonderful day and thank you for choosing Quicken Loans!

  2. Received a call from 313-373-3000 (which search shows as Quicken Loans number) from someone saying they were going to replace my client’s life insurance policy. Didn’t leave a name, but said to call back at 313-373-1442. I can’t find anything saying anyone can get life insurance through Quicken Loans, and in fact found exactly the opposite.

    1. Hi Alex:

      Those are both Quicken Loans numbers. However, you’re correct that we don’t offer life insurance. I’m going to pass along your contact info to our client relations team so we can look into this further. In the meantime, thanks for reaching out and have a wonderful day!

    1. Hi Oliver:

      While the spelling of that name doesn’t match anyone specifically in our database, I’m confident that this was one of our team members because that’s one of our default numbers for dialing out and callbacks. You’re in very good hands!

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