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We’ve had reports of fraudulent activity regarding newspaper advertisements, email and physical mail being sent by companies posing as Quicken Loans or even your real estate agent. Please view this sample of a scam fax.

Please note: We’ll never ask for an upfront deposit, down payment or closing costs to be sent through a Western Union wire transfer, and Quicken Loans only offers mortgages. If you’ve received an offer that you didn’t apply for or are unsure about, please contact us at (800) 863-4332.

Fax and Classified Ad Scams

Click here to see a sample of a fraudulent document and classified ad. Other false ads are below.

In addition to these schemes, we need to make you aware of a new scam that involves someone posing as your real estate agent.

Real Estate Agent Closing Scam

For those who qualify to wire closing costs and a down payment to their title company, near your closing date you’ll be receiving those instructions from either your closing agent from the title company or your real estate agent.

These emails tell you the bank name and location as well as the bank account and routing numbers you need to know. That being said, you should carefully check the source of the email to make sure it’s legitimate.

Scam perpetrators are sending emails that look official, but instead of having the account numbers for the bank in your transaction, it’ll be the personal account numbers of the scammers.

As an example, if your realtor’s email address is, nefarious people might email you from or in order to try to trick you into sending your closing funds to an unintended recipient.

If you have any doubts regarding the legitimacy of an email, you can contact your title company or realtor on the phone to determine if the instructions came from them.

If you’re interested in a mortgage to purchase a home or refinance your current one, you can apply here or give one of our Home Loan Experts a call at (800) 785-4788. If you have any questions or want to check an offer made via email or over the phone, you can also leave a comment below.

This Post Has 885 Comments

  1. Hi, speaking with Ali at (313) 545-1203, is she legit?
    Got second call ‭(855) 909-2374‬ from mumbly, is second number legit?

    1. Hi Beth:

      Ali Awada is one of our mortgage bankers. You’re in good hands. I have reason to believe you made a typo in the second number. One of our default numbers for dialing out is (855) 909-2274, not 2374. I hope this helps! Have a great night!

  2. I received a call from 313-373-3000. She left a message but I couldn’t fully understand it. I believe she said her call back was 313-545-4275. She said she was calling on behalf of our clients Josh and Laura. I do not have clients named Josh and Laura or anyone working with Quicken.

    1. Hi Erin:

      I’m going to go ahead and get this over to our Client Relations team to look into what happened here. Thank you very much for reaching out! We really appreciate it!

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