1. Home
  2. Blog
  3. Home Buying, Home Buying/Selling, Refinance Mortgage, Refinancing
  4. Chat With a Home Loan Expert About Your Mortgage Options!
If you’ve been hearing about the current super low interest rates, you’re probably wondering what they mean to you, and how they can help you. If you have a car loan, you could get a new loan and save money. If you own a home, you could refinance your mortgage and save money. If you’re in the market for buying a home, you could buy a home at a low price with a crazy low interest rate, AND, guess what? Save money!

Ok, so you probably knew this, but maybe you don’t know where to get more information about refinancing or buying a home? I guess you could get into your car and drive to your closest bank. Hopefully you’ll get there before closing time…

OR, you could just go to QuickenLoans.com and chat online with one of our Home Loan Experts! Yes, you heard it right, you could learn about your mortgage options while you’re still in your PJs.

You’ll have an easy time finding plenty of information throughout our website and Zing! Blog, but sometimes you just want to talk to someone who is…ALIVE. Someone who can answer your specific questions.


We’ve expanded the number of Home Loan Experts who are available for online chat. What does this mean to you? Less wait time! You could have all your questions answered before you finish your cocoa.

We’re always looking for ways to make your experience better. Choosing how you get in touch with us, when it’s convenient for you, will make your Quicken Loans mortgage experience even more enjoyable.

Go to QuickenLoans.com today and find out what we can do for you!

Or, if you prefer, give us a call at (800) 687-0522.

We look forward to helping you.

Related Posts

This Post Has 57 Comments

  1. I am so upset with Quicken Loans, Nobody is updating my files. This has been going on for two months. I suppossed to have my closing and they didnt set a date yet. I had three different agents . I also get on the chat line . They all tell me different stories. I need to close. I just got a bill from Citizen One for $2, 318.00 . due May 25 which Im not going to pay. My agent told me that Citizen One sent them that 30 day pay off, but another agent said they were waiting for the document. I hope you can help me please thanks Joyce Hince

    1. Hi Joyce:

      I’m going to get this to our team to research your situation. After that, someone will reach out to clarify what’s happening in your situation. I’m sorry you’ve had this experience. Thanks for bringing this to our attention!

  2. I am “in process” of a cash out home refinance to improve my loan rate combining my old mortgage and HELOC from another lender. I have received a new LOAN ESTIMATE (LE) document from my lender, following the actual appraisal submission, with changes from their original LE which was based on an estimated property value. The new LE indicates a new monthly payment because I now have to pay Mortgage Insurance for the first 5 years of the new loan.
    1. Does this mean I have been approved for loan based the terms indicated on the new LE?
    2. I live in New York State. Can a lender give a cash out refinance mortgage for more than 80% of the appraised value, approximately 85%.
    Any information would be appreciated. Thank you.

    1. Hi John:

      Thanks for reaching out!

      1. Nothing is ever official until the loan closes, but yes. You’re being offered a loan assuming all the underwriting checks out based on the terms in your loan estimate.
      2. Cash-out refinances above 80% of the appraised value only offered for those who are eligible for a VA loan, at least among the major mortgage investors (FHA, Fannie Mae, Freddie Mac, VA, etc.) That said, if you would like to go over your options you can do so with one of our Home Loan Experts at (888) 980-6716.
  3. Need a quote on a VA loan on a home in Tennessee listed at $525,000. I’m currently in the process of selling my home in Alabama or leasing with an option to buy.

    1. Hi SLM:

      Thank you for your service! You’ve come to the right place. We can help you look into her options online if you prefer through Rocket Mortgage or you can give us a call at (888) 980-6716. Have a wonderful day!

  4. Hi there, I am in the closing process on my loan. We have been going back and forth for months on buying this house because of a mistake the lending company made. After the seller accepted our offer I went to khols and applied for credit (I’m a first time home buyer I had no clue how big of a no no this is). How likely is it that before closing they will deny me?

    1. Hi Chelsea:

      Before I give you any kind of answer here, I want to be very clear that every mortgage company has different policies. However, while this is a no no, applying for a store credit card shouldn’t be as big of a deal as if you applied for a car loan where that would immediately be added into your debt-to-income ratio. Just try not to charge the card. I don’t think it’s likely to be a problem, but we can’t say definitively. I’m sorry.

1 2

Leave a Reply

Your email address will not be published. Required fields are marked *