Bill Emerson is chief executive officer of Quicken Loans Inc., the nation’s largest online home lender. Bill is responsible for the day-to-day leadership and growth of Quicken Loans.
Bill joined the company in 1993 as a mortgage banker. His passion and commitment for learning and growing, and his zeal for taking care of clients, helped him take on many roles at the company. He pioneered Dan Gilbert’s Mortgage-In-A-Box concept, a way of doing business over the phone, which led to the centralized business model that Quicken Loans utilizes today.
Bill’s leadership ability afforded him the opportunity to run several business units at Quicken Loans including the early stages of the company’s web center and a joint venture with Michigan National bank. Bill also led all mortgage operations for the company, where he was responsible for driving performance within all Quicken Loans businesses, including Rock Financial, the company’s southeast Michigan brand.
In February of 2002, Emerson was promoted to CEO.
Quicken Loans Inc., which consists of Quicken Loans, Rock Financial, One Reverse Mortgage and Title Source, employs nearly 5,000 team members and closed a record $30 billion in home loan volume in 2011. The company was recently named highest in customer satisfaction among all home loan lenders in the United States in a benchmark study by J.D. Power and Associates, and ranked in the Top 10 of FORTUNE Magazine’s “100 Best Companies to Work For” in 2012, placing among the Top 30 companies on FORTUNE’s list for the past nine years. The company also has been ranked as one of Computerworld Magazine’s “100 Best Places to Work in Technology” the past six years, ranking No. 1 in 2005, 2006 and 2007.
Bill is also active in the community. In 2010, and for the second consecutive year, he served as the corporate chair for the Walk to Defeat ALS. His leadership helped raise more than $500,000 for the ALS Association. His efforts were honored by the organization, who bestowed him with their highest honor: The Iron Horse Award.
Bill is an active spokesperson on the housing industry, and serves on the Mortgage Bankers Association Residential Board of Governors and the Housing Policy Executive Council. He also is a member of the board of directors of Xenith, Inc., a football helmet company dedicated to advancing safety and activity through innovation and education, and is a minority owner of the Cleveland Cavaliers.
Bill earned a bachelor’s degree in business from Penn State, where he was a member of the university’s 1982 National Championship football team.
Bill and his wife reside in Southeast Michigan with their two children.
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