Bill Emerson is chief executive officer of Quicken Loans, Inc., the nation’s largest online home loan lender and second largest retail mortgage lender. Bill is responsible for the leadership and growth of Quicken Loans.
Bill joined the company in 1993 as a mortgage banker. His passion and commitment for learning and growing, and his zeal for taking care of clients, helped him take on many roles at the company.
Bill’s leadership ability afforded him the opportunity to run several business units at Quicken Loans as well as lead mortgage operations for the company, where he was responsible for driving performance within Quicken Loans’ businesses.
In February of 2002, Emerson was promoted to CEO.
Detroit-based Quicken Loans employs nearly 10,000 team members and closed a record $80 billion in home loan volume in 2013, breaking the previous record of $70 billion set in 2012. The company earned the highest rating for customer satisfaction among all U.S. home loan lenders in a study by J.D. Power in 2010, 2011, 2012, and 2013 and ranked in the Top 10 of FORTUNE magazine’s ’100 Best Companies to Work For’ in 2012, placing among the Top 30 companies on FORTUNE’s list for the past 10 years. The company has been recognized as one of Computerworld magazine’s ’100 Best Places to Work in IT’ the past nine years, ranking No. 1 in 2005, 2006, 2007 and 2013. Quicken Loans was also ranked as the nation’s best employer in Workplace Dynamics’ 2013 National Top Workplace list. The benchmark study of more than 870 companies based its rankings solely on feedback gathered through an employee survey.
Bill is an active spokesperson on the housing industry and has testified before the United States Senate Committee on Banking, Housing and Urban Affairs. For the 2014 membership year, Bill serves as the Vice Chair of the Mortgage Bankers Association. Bill is also a member of the Financial Services Roundtable’s Housing Policy Council and is a member of the HPC’s executive council.
Bill is a member of the Board of Directors of Xenith, Inc., a football helmet company dedicated to advancing safety through innovation and education; the Detroit Economic Club; and the Detroit Parade Company.
Dedicated to his community, Bill has been the recipient of the ALS Association’s Iron Horse Award and the Salvation Army’s prestigious William Booth Award, the non-profit’s highest honor. He also supports the Alzheimer’s Association Greater Michigan Chapter.
Bill earned a bachelor’s degree in business from Penn State, where he was a member of the University’s 1982 National Championship football team.
Bill and his wife reside in Southeast Michigan with their two children.