Bill Emerson
Bill Emerson
Chief Executive Officer

Bill Emerson is Chief Executive Officer of Quicken Loans Inc., the nation’s largest online home loan lender and second largest retail mortgage lender. He is responsible for the leadership and growth of Quicken Loans.

Bill joined the company in 1993 as a Mortgage Banker. His passion and commitment for learning and growing, and his zeal for taking care of clients, helped him take on many roles at the company.

Bill’s leadership ability afforded him the opportunity to run several business units at Quicken Loans as well as lead mortgage operations for the company, where he was responsible for driving performance within Quicken Loans’ businesses.

In February 2002, Bill was promoted to Chief Executive Officer.

Detroit-based Quicken Loans employs nearly 12,000 team members and closed $140 billion in home loan volume across all 50 states in 2013–2014. The company ranked “Highest in Customer Satisfaction in Primary Mortgage Origination” in the United States by J.D. Power for the past five consecutive years, 2010–2014, and also ranked highest in customer satisfaction among all mortgage servicers in 2014.

Quicken Loans ranked No. 12 on FORTUNE magazine’s annual “100 Best Companies to Work For” list in 2015, and has been named among the top-30 companies on the list for 12 consecutive years. The company has been recognized as one of Computerworld magazine’s “100 Best Places to Work in IT” the past 11 years, ranking No. 1 in 2015, 2014, 2013, 2007, 2006 and 2005. Quicken Loans was also ranked as the nation’s best employer in Workplace Dynamics’ 2013 National Top Workplace list. The benchmark study of more than 870 companies based its rankings solely on feedback gathered through an employee survey.

Bill is an active spokesperson on the housing industry and has testified before the United States Senate Committee on Banking, Housing and Urban Affairs and the House Financial Services Subcommittee on Financial Institutions and Consumer Credit. He also serves as the Chairman-Elect of the Mortgage Bankers Association and will soon become the 2015 Chair of the MBA’s Diversity Committee. In addition, Bill is the former Vice-Chairman of the MBA’s Residential Board of Governors, serves on the MBA’s Board of Directors and is a member of the Financial Services Roundtable’s Housing Policy Council and the HPC’s executive council.

Bill is a member of the Board of Directors of Xenith, Inc., a football helmet company dedicated to advancing safety through innovation and education; the Detroit Economic Club; the Detroit Parade Company and the Skillman Foundation.

Dedicated to his community, Bill has been the recipient of the ALS Association’s Iron Horse Award and the Salvation Army’s prestigious William Booth Award, the nonprofit’s highest honor. He also supports the Alzheimer’s Association Greater Michigan Chapter.

Bill earned a bachelor’s degree in business from Penn State, where he was a member of the University’s 1982 National Championship football team.

Bill and his wife reside in the Detroit area with their two children.