Who:
Quicken Loans Inc., which includes affiliate Title Source Inc., In-House Realty, LLC and One Reverse Mortgage, LLC.
What:
Quicken Loans Inc. is the nation’s largest online retail mortgage lender and the third largest overall retail home lender in the U.S.
Leadership:
Dan Gilbert, Founder & Chairman
Bill Emerson, Chief Executive Officer
Jay Farner, President & Chief Marketing Officer
Bob Walters, Chief Economist
Products and Technology:
Quicken Loans.com offers:
- Direct access to mortgage specialists. The company’s seasoned lending professionals can answer questions via email, fax or phone from application to close.
- Instant real-time loan comparison. The company’s website, www.quickenloans.com, provides apples-to-apples comparisons of mortgages and thousands of financing options.
- Comprehensive home-financing education. Quicken Loans provides information regarding purchasing, refinancing or home equity loans and finding the loan that fits your needs.
- Diverse loan options. Quicken Loans specializes in plain vanilla mortgages, including conventional, FHA and VA programs.
- Real-time loan status information. Our specialized website, www.myql.com, allows consumers to immediately find where their application stands on a real-time basis at any time.
Volume:
Quicken Loans closed a record $70 billion in home loan volume in 2012.
Team Members:
Nearly 10,000 based in Detroit, Michigan; Cleveland, Ohio; North Scottsdale, Arizona; and San Diego, California; Charlotte, North Carolina.
Why:
The online mortgage process offered by Quicken Loans saves time and money by:
- Allowing consumers to apply for and check the status of a loan from the convenience of their own home or office, 24 hours a day/7 days a week
- Eliminating paperwork, “middleman” steps associated with the traditional process
- Using online pre-qualification to accelerate the application process
- Offering low rates, reduced fees, instant comparisons and real-time quotes
- Providing immediate answers through personal consultation with a loan officer and interactive tools



