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Fast Facts

Who:

Quicken Loans Inc., which includes affiliate Title Source Inc., In-House Realty, LLC and One Reverse Mortgage, LLC.

What:

Quicken Loans Inc. is the nation’s largest online retail mortgage lender and the second largest retail mortgage lender in the U.S.

Leadership:

Dan Gilbert, Founder & Chairman
Bill Emerson, Chief Executive Officer
Jay Farner, President & Chief Marketing Officer
Bob Walters, Chief Economist

Products and Technology:

Quicken Loans.com offers:

  • Direct access to mortgage specialists. The company’s seasoned lending professionals can answer questions via email, fax or phone from application to close.
  • Instant real-time loan comparison. The company’s website, www.quickenloans.com, provides apples-to-apples comparisons of mortgages and thousands of financing options.
  • Comprehensive home-financing education. Quicken Loans provides information regarding purchasing, refinancing or home equity loans and finding the loan that fits your needs.
  • Diverse loan options.  Quicken Loans specializes in plain vanilla mortgages, including conventional, FHA and VA programs.
  • Real-time loan status information. Our specialized website, www.myql.com, allows consumers to immediately find where their application stands on a real-time basis at any time.

Volume:

Quicken Loans closed a company record $80 billion in home loan volume in 2013, breaking its previous record of $70 billion set in 2012.

Team Members:

Nearly 10,000 based in Detroit, Michigan; Cleveland, Ohio; North Scottsdale, Arizona; San Diego, California and Charlotte, North Carolina.

Why:

The online mortgage process offered by Quicken Loans saves time and money by:

  • Allowing consumers to apply for and check the status of a loan from the convenience of their own home or office, 24 hours a day/7 days a week
  • Eliminating paperwork, “middleman” steps associated with the traditional process
  • Using online pre-qualification to accelerate the application process
  • Offering low rates, reduced fees, instant comparisons and real-time quotes
  • Providing immediate answers through personal consultation with a loan officer and interactive tools
  • 95% of clients would recommend Quicken Loans based on closed client surveys
  • We close a majority of loans in 30 days or less

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