Quicken Loans Inc. is the nation’s largest online retail mortgage lender and among the five largest overall retail home lenders in the United States. The company closed its 1 millionth loan in 2010 and a record $30 billion in retail home loan volume across all 50 states in 2011. Quicken Loans generates loan production from five web centers located in Detroit, Ohio and Arizona. The company also operates a centralized loan processing facility in Detroit, as well as a San Diego-based One Reverse Mortgage unit. Quicken Loans ranked #1 in customer satisfaction among all home mortgage lenders in the United States by J.D. Power and Associates for 2010 and 2011.
The company moved its headquarters and 1,700 team members to the city of Detroit in 2010. In October 2011, the first wave of more than 2,500 additional team members moved to the Dan Gilbert-owned Chase Tower building.
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