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Our Commitment to Service
Quicken Loans service is tops in the industry. No other mortgage company comes close. Our complete dedication to providing outstanding service is why 95% of our clients say they would recommend us to family and friends. When we say “every client, every time, no exceptions, no excuses” – we mean it!
And our customer service is just part of the puzzle. Well, it’s actually a big part. See, at Quicken Loans, we actually combine industry-leading and award-winning technology with customer service to give you the absolute best of both worlds. After you are matched to the perfect loan for your situation, you can sign documents online and even monitor the progress of your loan 24/7. And anytime you have a question or need assistance, your Quicken Loans Home Loan Expert is available with answers. For closing, we come to you. Anywhere. In all 50 states. Your house? The local coffee shop? Even a major highway exit! Just let us know where and we’ll meet you.
Our Collective Values
Not only do our collective values at Quicken Loans breed success, they breed recognition. Quicken Loans has been named in the top 30 companies to work for in America by Fortune Magazine for seven consecutive years. It doesn’t happen by accident. It’s about values.
Quicken Loans values are based on what we call ISMs. The Quicken Loans ISMs are a set of principles that govern our daily attitudes and customer service – in other words, how we interact with our clients. Nothing is more important to us than professional and quality customer service.
Recognized as being innovative by organizations such as the New York Times, Forbes, and the Wall Street Journal, the ISMs are the #1 reason why Quicken Loans is known as a top place to both work and do business. It’s no wonder Carly Simon sang a song about us – “Nobody Does It Better”… Well, maybe she wasn’t singing about us, but we like to think so.
Quicken Loans Locations
You probably think of us as an internet mortgage company, so you might be surprised to learn we have five offices across the country. Feel free to stop by for a visit if you’re in the neighborhood!
- Quicken Loans - Main Office - Compuware
- 1050 Woodward Avenue Detroit, MI 48226 Client Relations - (800) 863-4332
- Quicken Loans - Chase Building
- 635 Woodward Avenue Detroit, MI 48226
- Quicken Loans - Arizona
- 16425 North Pima Suite 200 Scottsdale, AZ 85260
- Quicken Loans - Cleveland
- 1500 West Third Street Cleveland, OH 44113-1422
- Quicken Loans - Charlotte
6135 Park South Drive
Mortgage Professional Partners of
QLMS call 866-650-6970
3 Ways to Contact Us
- Call (800) 251-9080
- Get Started Online