Why Our Clients Call Us

Why Our Clients Call Us

In an effort to make life easier, we sometimes make it more complicated than it should be. A lot of our clients call us to ask questions or make adjustments to their mortgages, when it’s actually easier – and faster – to do online! I’ll break down the amount of clients who called in the month of December and provide a solution that could have made their lives easier!

Three New MyQL Features You’ll Flip For

We’ve learned a lot about how we can make MyQL better over the past 12 months, but we couldn’t have done it without the great comments we received from its users. With our clients’ help (and some good, old-fashioned elbow grease), we’ve developed three new features that make MyQL easier to use – and mortgages simpler to manage.

Going Green with Paperless Statements

It’s official! Quicken Loans has introduced a new option for their clients to “go green” with paperless statements. This allows clients to access their statements online via their MyQL account instead of receiving a mortgage statement through the mail. Not only is this service completely free, but there are a ton of benefits that arise from going green with paperless statements! Here are some of the perks included with paperless statements!

The Advantages of Using MyQL

So, you’ve decided to refinance your home, and good news – you’ve chosen Quicken Loans! You’ve gone through the numbers, you’re happy with your choice, and now, it’s time for you to sign the documents… but where are they? They aren’t in your mailbox, and they certainly aren’t at a bank. They are, however, sitting right in your very own computer. That’s right, ladies and gentlemen, they’re online, ready to view and electronically sign at your earliest convenience. Could there possibly be a method to our madness? You bet your assets there is.

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