Consumer Alert: Beware Companies Posing as Quicken Loans!

165 Responses to Consumer Alert: Beware Companies Posing as Quicken Loans!

1. julie broussard May 5, 2011 at 11:41 am #

   I am interested in refinancing my existing mortgage which i spoke with someone about from quicken in the past. However, I am also wanting to purchase a second smaller home for my mother which I would need a second mortgage for in the 50,000 to 60,000 range. Is this possible for me to do at the same time?
2. Nate Rhodes May 13, 2011 at 4:04 pm #

   Hello
   Received a call from this number 313 373 1586. Need to know if it’s one of your reps.
   Nate
3. Clayton Closson May 13, 2011 at 4:14 pm #

   Yes, that number is an official Quicken Loans number. Thanks Nate.
4. Sally May 14, 2011 at 9:26 am #

   I received a phone call yesterday from Doron. I want to know if this is legitamte. His phone number is not an 800 number. It is not even close. Could I get something emailed to me from him if it is.
5. Reggie May 16, 2011 at 1:05 pm #

   I rec’d an email from Kevin Halvorson at QuickenLoans saying call him re: a possible refinance. Is this legit? 866-356-6127 x 60892.
   Thx,
   Reggie
6. Clayton Closson May 16, 2011 at 1:17 pm #

   Hi Reggie

   Yes, Kevin Halvorson is a banker with Quicken Loans. He works out of our Arizona Web Center. Thanks for your question and let us know if you have any other questions about Quicken Loans. Have a great day!

   Clayton Closson
7. Clayton Closson May 16, 2011 at 2:06 pm #

   Hi Sally

   You should have received more information from Doron. He is a banker with us, so the call was legitimate. Thank you for considering Quicken Loans. We appreciate you confirming this was a true banker call and not part of the fraud.

   Clayton Closson
8. Jennifer May 18, 2011 at 6:25 pm #

   Received a phone call from Dustin Elliot at (216) 466-8178. Is this one of your representatives?
9. Amber Hunt May 19, 2011 at 10:16 am #

   Hi Jennifer,

   Yes, Dustin is one of our Executive Mortgage Bankers. Thanks for following up!
10. aris gutierrez May 23, 2011 at 3:07 pm #

    I called Quicken Loans inocently trying to get info on a mortagage loan and I got to talk to a Mathew (216 466 8329) . When he could not get me as a customer he gave me the usual treatment, put me in with his “manager” Jake on the phone and this guy was really pushy he was so pressuring me that I got scared thinking that perhaps these guys were not legit Quicken agents or employees, …… actually, I think they are legit, you let me know !!!. I still want to talk to Mathew, perhaps, and proceed with my loan request.

    How do I verify that I am talking to the real Quicken Loans outfit, the real thing ???????.
11. Amber Hunt May 23, 2011 at 3:49 pm #

    Hi Aris,

    Thank you for contacting us. Matthew is one of our mortgage bankers. Sorry if there was any confusion or if the person you spoke with was pushy. We respect our clients and value your time. We told Matthew that you were still interested in getting a loan with us, so he should be reaching out to you again. Thank you!
12. Sally May 28, 2011 at 6:16 am #

    I recieved an E-mail from Quicken Loans say that the mailing address for my loan paymant has changed is this true or will I be giving my loan payment to a scammer?
13. lavoux May 31, 2011 at 4:17 am #

    I filled out an app. on what I thought was Quicken’s site but afterwards it told me that Quicken required a deposit is this true cause I believe it to be a ripoff. I was taught not to send money to anyone cause if they or legit then they will not request money. So if this is true then you need not to contact me cause I will not send money to anyone.
14. Amber Hunt May 31, 2011 at 10:43 am #

    Hi lavoux,

    We do require a good faith deposit, but I can assure you it is not a scam. Your deposit will go toward the costs we pay to outside companies (on your behalf) while processing your loan. The deposit allows us to give you one of the fastest, most streamlined loan processes available today. Please go here: http://www.quickenloans.com/about/quicken-loans-deposit to learn more about the deposit, or watch our video here: http://www.youtube.com/watch?v=YNumQBaCWMM.

    Please let us know if you have any further questions. Thank you!
15. Amber Hunt May 31, 2011 at 10:46 am #

    Hi Sally,

    We have updated our mailing address. If you are mailing your mortgage
    payment, please send it to the following address:

    Quicken Loans Inc.
    P.O. Box 6577
    Carol Stream, IL 60197-6577

    Thanks for double checking and let me know if you have any further questions or concerns. Thank you!
16. Jennifer June 2, 2011 at 3:49 pm #

    I recieved a call from Brian Futkos and call back number is 216-466-8240 and read about scams so wanted to check that this is a legite representative before proceeding. Thanks!
17. Amber Hunt June 2, 2011 at 4:22 pm #

    Hi Jennifer,

    Yes, Brian Futkos is a Senior Mortgage Banker with us. Thanks for double checking!
18. Angel June 23, 2011 at 4:43 pm #

    Inquired on lowermybills.com – Is this legit?

    About 2 minutes later I recv’d a call from PRI Corp stating they were from Quicken Loans.

    Spoke with Sam Elayan 1-800-226-6308 ext 31055.

    He hurried me off the phone stating his boss needed him & would call me back in 10minutes.

    Concerned ??
19. Clayton Closson June 24, 2011 at 11:09 am #

    Hi Angel

    Sam Elayan is a Quicken Loans mortgage banker. No need to be concerned. Thanks!
20. joan bell June 26, 2011 at 3:16 pm #

    I recieved a call yesterday june 25, from Josh Cook (Detroit,Mi.). would like to know if he is legitimate.Thank you. Joan Bell.
21. Rebecca Carter June 26, 2011 at 3:24 pm #

    Hi Joan,
    Yes, Josh Cook is a Quicken Loans Mortgage Banker, and works here in our Detroit office. Thanks!
22. Dede Chase June 27, 2011 at 4:04 pm #

    I am talking with Jason Pitts 313-373-1165 for a mortgage loan. I need to know if he is someone that does work for Quicken Loans?
23. Clayton Closson June 27, 2011 at 4:51 pm #

    Hi Dede,

    Yes, Jason Pitts is a President’s Club Banker with Quicken Loans. You are in good hands. Please let us know if you have any other questions.

    Clayton
24. sshowell June 30, 2011 at 4:35 pm #

    Does Steve Fisher work for Quicken?
25. Monica June 30, 2011 at 10:31 pm #

    I have been in contact with Quicken Loans. I have spoken to Matt Klonowski and received phone calls from Damon Thomas and a Drew. I wanted to know if these people are legitimate.
26. Rebecca Carter July 1, 2011 at 3:33 pm #

    Monica,
    Matt Klonowski is a Mortgage Banker at Quicken Loans. We have several people named Damon who work here, but not Damon Thomas- could you have the wrong last name? Of course many Drews, but without a last name I can not verify for you. I think if you are working in conjunction with Matt Klonowski, you can’t go wrong.
27. Rebecca Carter July 1, 2011 at 3:34 pm #

    We do have a Steven Fischer at Quicken Loans, but no one named Steve Fisher.
28. Michael Radziewicz July 6, 2011 at 4:34 pm #

    I too received a call from a (313) number…..which I thought was weird being I know several people who chose quicken for their mortgage needs. They were all contacted by an ( 800 ) number. I was told I could get a pre approval with no problem, but was never told an amount after it was determined the one property I was looking at was not deemed FHA Approved. I wasn’t specifically choosing this property by any means, just trying to get a pre approval amount so I can move forward and look at properties within my pre approval amount. Still have yet to hear back from anyone.
29. Clayton Closson July 6, 2011 at 6:02 pm #

    Hi Michael

    We’ll make sure someone gets in touch with you as soon as possible. Thanks for the comment.
30. Erik July 12, 2011 at 10:00 am #

    I am talking to Rachael Sherlock at 248-796-6263 is she a rep of yours
31. Clayton Closson July 12, 2011 at 10:05 am #

    Hi Erik

    Yes, Rachel Sherlock is an Executive Power Banker with Quicken Loans. You are in good hands. Thanks for considering us and please let us know if you have any other questions.

    Clayton
32. Diane Gray July 12, 2011 at 8:18 pm #

    Well I guess I have to ask about Edward Sanders??
33. Amber Hunt July 13, 2011 at 10:38 am #

    Hi Diane,

    Edward Sanders is an Executive Mortgage Banker with us. Thanks for asking!
34. tony lawson July 25, 2011 at 2:36 pm #

    Just g
    ot a call. Does john toth work with you guys
35. Amber Hunt July 25, 2011 at 2:43 pm #

    Hi Tony,

    Yes, John Toth is a Mortgage Banker with Quicken Loans. Thanks for checking!
36. Janet July 27, 2011 at 10:55 am #

    Working with someone called John VanTol is he with the real quicken loans? He said you require a $500 deposit to process application, is that true?
37. Janet July 27, 2011 at 10:57 am #

    Also, this John calls from a (313) area code as well
38. Amber Hunt July 27, 2011 at 11:26 am #

    Hi Janet,

    John Van Tol is a Mortgage Banker with Quicken Loans. The (313) area code is from our offices which are located in Detroit, MI. We do require a deposit which covers some of the upfront costs of processing your loan. You can learn more about our deposit here: http://www.quickenloans.com/about/quicken-loans-deposit

    I hope this answers your questions! Thanks for following up with us!
39. Karen July 28, 2011 at 10:31 am #

    We’ve been talking with Alex at 313 373 1398 or 313 373 3000. Is he a legitimate Quicken rep?
40. Amber Hunt July 29, 2011 at 10:20 am #

    Hi Karen,

    Yes, you’ve been speaking with Alex Hammoud who is a Home Loan Expert with Quicken Loans. Thanks for checking!
41. Jill Groth August 9, 2011 at 1:29 pm #

    I have been working with Austin Conner on obtaining a mortgage. Is he part of Quicken Loans? His signoff on email states he is a senior mortgage banker.
42. Amber Hunt August 9, 2011 at 2:47 pm #

    Hi Jill,

    Yes, Austin is a Senior Mortgage Banker with us. Thanks for checking!
43. Theresa August 13, 2011 at 11:31 pm #

    Hi – I received a call from Kurt Allbrecht at 313-373-6422. Does he work for Quicken Loans?
44. Rebecca Carter August 14, 2011 at 11:14 am #

    Yes, Teresa, Kurt Albrecht is a mortgage banker at Quicken Loans. Thanks for reading!
45. Samantha August 16, 2011 at 4:28 pm #

    Did it ever occur to you smart internet savvy people at Quicken Loans that it might not the smartest idea to verify the names of nearly all your representatives on a public website accessible to anyone, including criminals? Just wondering, fwiw.

    -Samantha
46. Clayton Closson August 16, 2011 at 9:18 pm #

    Hi Samantha

    I’m not sure I understand why confirming that our bankers actually work for us and aren’t part of some scam is a bad idea? Anyone can call Quicken Loans most hours of the day and get a banker’s name. In fact, we try to be as open and transparent as possible. I can’t see how that is bad for us or for our clients.
47. mo August 19, 2011 at 5:23 am #

    i was rang yesterday by someone called jenny who said that quickenloans had expanded to personal loans in the uk. she wanted me to get a ukash voucher for payment of loan upfront? before they deposited. she gave me a phone number to ring her back. is this legit? 02032395701
48. Amber Hunt August 19, 2011 at 10:23 am #

    Hi Mo,

    No, Quicken Loans only does home loans in the United States. This is not legit. Thank you for alerting us. We’ve alerted our security team to investigate.
49. Margaret August 19, 2011 at 6:54 pm #

    Would like to know if Melissa at (216) 466-8352 is one of your Mortgage Bankers. We were surprised to receive a call from her representing Quicken Loans and don’t know where she got the information showing we had applied with a different company to refinance our loan.
50. Amber Hunt August 21, 2011 at 8:38 am #

    Hi Margaret,

    Yes, Melissa Hahn is a Mortgage Banker with Quicken Loans. If you want to email content@quickenloans.com we can get a little more information from you which will allow us to find out how we came to contact you. Thanks for reading!
51. Yvonne J August 23, 2011 at 7:02 pm #

    I received a call from an Edward Sanders (i believe that’s how you spelled it) telling me I’m eligible for a reduced rate becuase I refinanced with Quicken Loans approximatey 2 years ago even though my loan was sold to another institution. Please let me know if he’s a valid contact (248-796-6056)
52. Clayton Closson August 24, 2011 at 8:57 am #

    Hi Yvonne

    Yes, Edward Sanders is an Executive Mortgage Banker with Quicken Loans. You are in good hands. Thanks for the message and please let me know if you have any more questions about Quicken Loans.

    Have a great day!

    Clayton
53. Scott S August 25, 2011 at 9:46 am #

    Is 800-865-6055 a quicken loan phone number?

    Is Jeff Kaltz at 248-796-6272 with Quicken loans?

    Thank you
54. Amber Hunt August 25, 2011 at 9:49 am #

    Hi Scott,

    Yes, Jeff is a President’s Club Banker with Quicken Loans. Thanks for checking!
55. Chris August 29, 2011 at 1:56 pm #

    Hi,

    Is Matt Clancey at 800-865-6055 with Quicken Loans?
    Thank you
56. Amber Hunt August 29, 2011 at 3:44 pm #

    Hi Chris,

    Yes, Matt Clancey is a Senior Mortgage Banker with Quicken Loans. Thanks for checking!
57. Catherine rouse August 31, 2011 at 10:20 am #

    Is there a jenny who works at your company who sounds indian? She took £92 off us as a ukcash voucher and now we are still waiting for our loan. What can i do? The number we have is 02032395701???
58. Amber Hunt August 31, 2011 at 11:03 am #

    Hi Catherine,

    No, we only do loans in the United States. I’ve forwarded the information to our security team who will be looking into it. Thanks.
59. Jodie September 7, 2011 at 12:48 pm #

    Is Tommy Berry one of Quicken Loans’ legitimate representatives? Is his fax 877 5552 8136?
    Thanks,
    JF
60. Amber Hunt September 7, 2011 at 1:01 pm #

    Hi Jodie,

    Thanks for checking! Yes, Tommy Berry is one of our Mortgage Bankers and (877) 552-8136 is his fax number
61. Josh September 7, 2011 at 2:25 pm #

    Tracy 1-313-373-1835. Is this a Legitimate person
62. Amber Hunt September 8, 2011 at 10:48 am #

    HI Josh,

    Yes, that’s Tracey Arnold. She is a Mortgage Banker with us. Thanks for checking!
63. Balwinder Birdi September 8, 2011 at 11:02 pm #

    Is John Moreno with quicken laon Scotsdale AZ branch?
64. Clayton Closson September 10, 2011 at 9:55 pm #

    Hi

    Yes, John Moreno is a banker in our Scottsdale office. Thanks for taking the time to confirm this!

    Clayton
65. MARIA September 14, 2011 at 4:15 pm #

    is Brian one of your employes in FL
66. Amber Hunt September 14, 2011 at 5:16 pm #

    HI Maria,

    We need a little more information to be sure. Can you please email me the last name or phone number you received from Brian? Feel free to email me directly at amberhunt@quickenloans.com. Thanks!
67. Paul September 17, 2011 at 10:40 pm #

    Does your loan officers ask for credit cards or debit card numbers over the phone for good faith deposit? And you get the money back at closing?
68. Amber Hunt September 20, 2011 at 10:26 am #

    Hi Paul,

    We do ask for a good faith deposit. You can read the details about the deposit here: http://www.quickenloans.com/about/quicken-loans-deposit. Thanks for reading!
69. Jim September 22, 2011 at 4:14 pm #

    I received an email saying you had received my request for home financing. It was addressed to ‘John’ (not my name). I did not make any such request. Could you look into this? Thanks…
70. Jim September 22, 2011 at 4:21 pm #

    I just got another email from a Andrew Leopard showing closing costs for an $85000 loan. Again, I did not make any application.
71. Clayton Closson September 23, 2011 at 3:00 pm #

    Sorry for the inconvenience Jim. I’ll check to see what’s going on.

    Clayton
72. Charles Brace September 27, 2011 at 4:49 pm #

    I received a letter labeled : Quicken Loans underneath it read Engineered to Amaze from
    1050 Woodward Ave. Detroit MI 48226

    SECOND NOTICE 855-249-6380

    asking me to call them regarding a refinance on my home yes it is a Fannie Mae and we are in need of consolidation with a lower rate (Bank of America wont). Looking into a Harp but they won’t get us in.

    Question: With so many scams out there I am afraid to even call the number listed, it this one of your company phone numbers and is there an office I can deal with somewhere in Massachusetts I’d feel better if I actually walked into an office. At least safer anyway…..
73. Amber Hunt September 28, 2011 at 10:33 am #

    Hi Charles,

    That letter did come from us. We’re an online mortgage lender so we don’t have offices, but we’ve been in business for over 26 years and have financed over a million home loans for people just like you. I can assure you that your information will be protected when you work with us. You can read more about our history and our credentials here: http://www.quickenloans.com/about. Please let us know if you have any further questions or concerns and good luck with your home financing!
74. Raymond K Howell Sr October 13, 2011 at 10:03 am #

    A guy named Jim Duffy has contacted me and encouraged me to refinance a loan which received from you several years ago. That loan was later sold to Bank Of America. His telephone number is 216 466-8073.
    Is he an employee of your company? Thanks, Raymond
75. Amber Hunt October 13, 2011 at 10:31 am #

    Hi Jim,

    Yes, Jim Duffy is a President’s Club Banker with us at Quicken Loans. Thanks for checking!
76. Miles Sochacki October 15, 2011 at 9:10 am #

    Is 313-373-1598 a ligitimate number her name was Dixie
77. Clayton Closson October 15, 2011 at 1:16 pm #

    Hi Miles

    Yes, that is the number for Dixie Prinz, one of our Purchase Bankers. Let us know if you have any other questions.

    Thanks

    Clayton
78. Patti Neumaier October 18, 2011 at 3:11 pm #

    Clark Sexton 313-373-1036 Real guy?? Was supposed to call me back but didn’t. Just want to know if I should call him
79. Amber Hunt October 18, 2011 at 5:33 pm #

    Hi Patti,

    Yes, Clark is a President’s Club Banker with Quicken Loans. I’ll follow up with him to make sure he gets in touch with you. Thanks for reading!
80. Ernie Boyd October 20, 2011 at 8:20 pm #

    Is David Goodman a Quicken Loans Rep. His number is 216-466-8269. Please confirm
81. Amber Hunt October 21, 2011 at 11:23 am #

    Hi Ernie,

    Thanks for reading! Yes, David Goodman is a Senior Power Banker with Quicken Loans. Thanks again!
82. Scott Wakefield October 23, 2011 at 4:47 pm #

    I received a letter from Quicken Loans and underneith the title is has Engineered to Amaze. There is a phone number on the letter of 855-691-0016. There is an option at the bottom to stop receiving prescreened offers. When I called it it asked for birthdate and SS#. Is that a legitimate letter from your company? It is signed by Tim Birkmeier NMLS #6408.
83. Amber Hunt October 25, 2011 at 10:34 am #

    Hi Scott,

    Yes, that is a letter from Quicken Loans and that number is valid. In order to determine your loan options, we need to pull your credit, and we do so by obtaining your birthdate and SS#. All of your personal information is 100% secure. I hope this helps. Please let me know if you have any questions!
84. Marn October 28, 2011 at 1:31 pm #

    Hi! Does a person named Itzy at
    855-774-8403 or 480-346-0536
    work for Quicken Loans?
85. Amber Hunt October 28, 2011 at 2:30 pm #

    Hi Marn,

    Yes, Itzy (Itzel Villalpando) is a Mortgage Banker at Quicken Loans. Thanks for checking!
86. Paul Phoenix November 1, 2011 at 8:23 pm #

    Hi! Does a person by the name of Tim Birkmeier, Vice President of Mortgage Banking (NMLS #6408), work for Quicken Loans? The number is (855) 774-8403. Please Confirm.
87. Clayton Closson November 2, 2011 at 12:09 pm #

    Hello Paul

    Yes, Tim Birkmeier is indeed our Vice President of Mortgage Banking. The letter you received is legitimate. Thanks for asking and have a great day. And of course, let me know if you have any questions about Quicken Loans!
88. Ron Pointer November 3, 2011 at 8:23 pm #

    Kyle Weyrick, does he work for Quicken Loans? Said he was from the Ohio office. After our discussion he spoke about a 400.00 deposit in “Good Faith.” Kyle’s number is 216-466-8091, please let me no if this is legitimate.
89. Amber Hunt November 4, 2011 at 10:36 am #

    Hi Ron,

    Yes, Kyle Weyrick is a Senior Mortgage Banker with Quicken Loans. You can read more about our deposit policy here: Quicken Loans Deposit. Let me know if you have any other questions and good luck with your mortgage!
90. Brian November 7, 2011 at 4:53 pm #

    Hello, is Greg Conley work for Quicken Loans? His number is 248-796-6183. Thanks
91. Amber Hunt November 7, 2011 at 4:57 pm #

    Hi Brian,

    Yes, Greg Conley is a President’s Club Banker with Quicken Loans. Thanks for checking!
92. Mike November 8, 2011 at 9:05 am #

    I received an unsolicited call yesterday from Brandon Hoover at 313-373-1962. Does he work for Quicken Loans? I’m not in the habit of giving my social security number to random strangers.
93. Clayton Closson November 8, 2011 at 9:08 am #

    Hello Mike

    Yes Brandon Hoover is an Executive Mortgage Banker with Quicken Loans. Thanks for checking. Let us know if you have any other questions about Quicken Loans.

    Clayton
94. Brian November 8, 2011 at 7:19 pm #

    Is there a man named Todd who works for Quicken Loans? Does he deal with VA refi’s?
95. Clayton Closson November 9, 2011 at 9:34 am #

    Hi Brian

    I need a last name or a phone number to verify if Todd is a team member here at Quicken Loans. Chances are if he’s callilng about a VA refi, this is legitimate. Thanks and let us know if you have other questions.
96. melinda November 9, 2011 at 9:39 am #

    is 1-866-577-8425 a quicken loans number?

    Thanks
97. Clayton Closson November 9, 2011 at 9:41 am #

    Hi Melinda

    Yes it is. Thanks for asking and for considering us for your home financing. Have a great day and let us know if you have any other questions.
98. Wendy November 11, 2011 at 8:50 am #

    I received a letter in the mail. Is 855-767-2609 a valid Quicken phone number?
99. Clayton Closson November 11, 2011 at 9:32 am #

    Hi Wendy

    Yes, that’s a Quicken Loans number. Thanks for checking and let us know if you have any other questions about Quicken Loans. We appreciate your interest. Have a great day.

    Clayton
100. Pat November 15, 2011 at 9:41 am #

     Is Dave Martin, in Wisconsin at 1 877 265-6268 legitimate employee of yours?
101. Clayton Closson November 16, 2011 at 5:07 pm #

     Hi Pat

     No. That is not a legitimate Quicken Loans team member or phone number. It is called Quicken services. We’ve reported it to our Security Team. Thank you very much for letting us know.

     Clayton
102. jay griffith November 30, 2011 at 12:47 pm #

     Just wanted to verify that (855) 875-3477 is a good number for Tim Burkmeier, Saw him listed by someone else with a different number earlier. Thanks!
103. Clayton Closson November 30, 2011 at 3:47 pm #

     Hi Jay

     Yes, that is a legitimate Quicken Loans phone number. Tim Birkmeier is our President of Mortgage Banking. Thanks for checking and let us know if you have any other questions.

     Clayton
104. LINDA POLSTER January 15, 2012 at 12:46 am #

     I WANT TO KNOW IF I HAVE BEEN SCAMED BY SOMEONE REPRESENTING THEMSELVES TO BE A QUICKEN LOANS MORTGAGE PERSON.
     HIS NAME IS KENNETH MOORE, NMLS #375882. HIS PHONE NUMBER IS 216-466-8116. HE SAYS HE IS LICENSED FOR CA.

     I WAS ON THE QUICKEN LOAN SITE AND GOT A POP UP WEB CHAT FROM HIM.
105. Clayton Closson January 18, 2012 at 9:29 am #

     Hi Linda

     Yes, Kenneth Moore is a Home Loan Expert in our Cleveland office. No worries. You’re in good hands. Thanks so much for the inquiry
106. Arthur Yee January 18, 2012 at 1:32 pm #

     Just wanted to verify if 888-518-7615 is a legitamate Quicken phone number
107. Clayton Closson January 18, 2012 at 1:35 pm #

     Hi Arthur

     Yes, that’s a legitimate Quicken Loans number. Thanks for checking and have a great day!
108. Craig January 24, 2012 at 8:03 pm #

     Is this a lagitamte quicken loans officer Steven Barrett 216-466-8319 NMLS#375919
109. Victoria Araj January 25, 2012 at 11:59 am #

     Hi Craig, yes, Steven is located in our Cleveland office and would be happy to assist you. Thanks for reaching out to Quicken Loans.
110. Steve February 1, 2012 at 5:24 am #

     I would like to verify that Eddie at 313-373-1274 is a Quicken Mmember. Thank you.
111. Victoria Araj February 1, 2012 at 10:21 am #

     Hi Steve, yes, that phone number belongs to one of our home loan experts, Eddie Alshimary, who can answer any questions you have about a home loan. Thanks for reaching out to Quicken Loans and have a great day!
112. Laura February 2, 2012 at 11:52 am #

     Is it safe to assume that the email below I just received is not legit? I did not click on the link…just deleted the email.

     This is a VERY basic email to be able to test passing of data from Responsys to Omniture.

     Hopefully, we’re able to see some data /metrics in Omniture and then pass data back to Responsys to be able to re-market.

     Try this link
113. Victoria Araj February 2, 2012 at 12:12 pm #

     Hi Laura, actually this email did come from Quicken Loans but it was sent in error. Thanks for checking with us about it, we will look into the matter further. Thank you.
114. Beth Stewart Lutz February 3, 2012 at 8:52 am #

     Hi –
     We got a call from 866-349-8543 / 313-373-2029.

     Are those legitimate Quicken numbers?

     Thanks
115. Victoria Araj February 3, 2012 at 9:52 am #

     Hi Beth, yes, those are both legitimate Quicken Loans numbers. Thanks for reaching out to us to confirm and let us know if we can be of further assistance, thank you.
116. Tom February 5, 2012 at 11:39 am #

     Is 855 395 5035 a legitimate Quicken Loans number? Thanks.
117. Victoria Araj February 6, 2012 at 4:32 pm #

     Hi Tom, yes this is a legitimate Quicken Loans phone number. Thanks for confirming that with us, we’d be happy to help you with any home financing needs you have. Please let me know if there’s anything else we can assist you with. Have a great day!
118. Shane Brawley February 6, 2012 at 8:51 pm #

     I received a phone call from someone by the name of Tyra. She said her NMLS# is 847911. The phone number she gave to call her is 800-226-6308. I just wanted to verify that this information is legitimate. Thanks
119. Victoria Araj February 7, 2012 at 10:02 am #

     Hi Shane, yes Tyra McIntosh is one of our home loan experts and that is a legitimate Quicken Loans phone number. We’d be happy to see what we can do for you, if there’s anything else I can help you with, please let me know. Have a great day.
120. Grace February 13, 2012 at 10:18 am #

     Is Alaa with phone number (313) 373-2514 is a member of your team? Thanks.
121. Clayton Closson February 13, 2012 at 10:26 am #

     Hi Grace

     That is a legitimate Quicken Loans phone number, but I can’t find anyone named Alaa. But if you call that number, someone can help you and get you to the correct Home Loan Expert. Thanks for inquiring and considering Quicken Loans for your home loan financing. We really appreciate it.
122. Karin February 15, 2012 at 2:09 pm #

     I received a call from 480-346-0530. Is this a legitimate Quicken number? The banker asked for my social security number. I don’t give my SS number to people who call me. Is it safe to give my SS number?
123. Victoria Araj February 15, 2012 at 2:29 pm #

     Hi Karin, thanks for checking with us. Yes, this is a legitimate Quicken Loans number and it is safe to share your information with us. Please give us a call back and you can speak with one of our home loan experts who can see how we can be of assistance. Thanks for reaching out to Quicken Loans. Have a great day!
124. Michelle February 15, 2012 at 7:20 pm #

     Hi — We have gotten a few calls from a Dan Mackenzie from 313-373-1186 about reducing our mortgage % at no cost. Is that legitimate?

     Thanks for your help!!
125. Clayton Closson February 15, 2012 at 9:24 pm #

     Hi Michelle

     Yes, that number is a Quicken Loans number. It’s actually Dan Bukowski and he’s an Executive Mortgage Banker with us. You’re in good hands with Dan. Thanks for checking and please let us know if you have any other questions.

     Clayton
126. Lynn Grant March 11, 2012 at 11:56 am #

     Got a call from a Garrett Nickelos (sp ?) at 313-373-1015. Is this a legitimate Quicken rep or a fake?
     Thanks for the help.

     Lynn
127. Clayton Closson March 12, 2012 at 11:54 am #

     Hi Lynn

     Yes, Garrett is a President’s Club Banker with Quicken Loans. You are in good hands. Thanks so much for checking and let us know if you have any more questions about Quicken Loans.

     Clayton
128. Jodie March 14, 2012 at 12:13 pm #

     Hi – I received a letter from Quicken and called and spoke to an agent named Michael Long on the phone. Is he one of your agents? I believe he said he was in Arizona. Thanks.
129. Clayton Closson March 14, 2012 at 12:36 pm #

     Hi Jodie

     Yes, Michael Long is a mortgage banker out of our Arizona office. Thanks for the question.
130. trena jensen March 14, 2012 at 2:51 pm #

     I was contacted by Bob Guttenberg at 800-226-6308 Ext 31986. He states he is a mortgage broker for Quicken Mortgage. Is this true? He also gave me a state lic. number for Utah, is it 5506056? He stated he was calling from Michigan. Can you verify this info for me?
131. Victoria Araj March 14, 2012 at 2:57 pm #

     Hi Trena, yes, Bob Guttenberg is a President’s Club Banker at Quicken Loans, which means he’s one of our top home loan experts. That is his correct phone number, and yes, we are based in Detroit. Thanks for reaching out to Quicken Loans, we look forward to seeing how we can be of assistance!
132. Kim P April 12, 2012 at 3:16 pm #

     Is Lisa Lagow with Quicken Loans. The number is 800-226-6308
133. Shannon Martin April 13, 2012 at 11:55 am #

     Hi, Kim. Yes, Lisa Lagow is with us at Quicken Loans. You’ll be in good hands! Thanks for checking and have a great day.
134. Christy April 16, 2012 at 7:34 pm #

     Is this a legitimate Quicken Loans Number? 313-373-2017, I talked to someone then they transferred me to someone else to get pre-approved. she was suppose to send me an email but I havent received anything.
135. Clayton Closson April 16, 2012 at 9:15 pm #

     Hi Christy

     Yes, that number is a legitimate Quicken Loans phone number. No worrys, you’re in good hands. We’ll get back to you shortly. I’m not sure why you didn’t hear back from your banker, but someone will be contacting you shortly.

     Thanks so much for choosing Quicken Loans. We look forward to helping you with your home loan. And saving you money! That’s something I’m sure you’ll love.

     Thanks

     Clayton
136. Kelli May 1, 2012 at 1:30 pm #

     I wanted to verify that Colin McNulty 800-226-6308 Ex-68340 is a real agent with Quicken Loans.
137. Clayton Closson May 1, 2012 at 1:32 pm #

     Hi Kelli

     Yes, Colin McNulty is a Power Banker with Quicken Loans. Thanks for checking and let me know if you have any other questions. Have a great day!

     Clayton
138. Jaimie May 17, 2012 at 4:24 pm #

     I received a call from 313-373-1465, Mr. Kelly Watterworth. Is he an actual mortgage banker with quicken loans?
139. Clayton Closson May 17, 2012 at 4:28 pm #

     Hi Jamie

     Yes, Kelly Watterworth is a Power Banker with Quicken Loans. You are in good hands. Thanks for checking and let us know if you have any other questions about Quicken Loans. We appreciate your busines.

     Clayton
140. nicole June 18, 2012 at 4:38 pm #

     I had someone contact saying they were from quicken loans here name was Erin Imsland phone # 800-226-6308. is this a valid person and contact there
141. Victoria Araj June 18, 2012 at 6:32 pm #

     Hi Nicole, yes Erin is one of our home loan experts and that number is correct. Her extension is 31901. Let me know if you have any other questions, hopefully we can be of assistance!
142. Mike July 24, 2012 at 12:07 pm #

     so, how about
     (800) 226-6308 Anthony Alrihani NMLS# 266901
143. Clayton Closson July 24, 2012 at 12:12 pm #

     Hi Mike

     Yes, Anthony is an Executive Banker with Quicken Loans. You are in good hands. Please let us know if you have any other questions. Thanks for checking!

     Clayton
144. Alissa August 7, 2012 at 1:26 pm #

     Is 313-373-2271 Nick Tyson a legitimate number?
145. Clayton Closson August 7, 2012 at 1:56 pm #

     Hi Alissa

     Yes, it’s Nick Theisen and he’s a banker here at Quicken Loans. Thanks for checking!

     Have a great day and let us know if you have any other questions about Quicken Loans.
146. Jeannie August 29, 2012 at 6:12 pm #

     I got a call from Alex 313-373-4173 or 866-349-8543; are these legitimate numbers?
147. Victoria Araj August 29, 2012 at 6:16 pm #

     Hi Jeannie, yes those numbers are legitimate, however, Alex’s number is 313-373-1473. Thank you!
148. KIm August 31, 2012 at 10:55 am #

     Is Laverne Jones legitimate?

     Laverne Jones
     Client Care Specialist
     Quicken Loans
     Direct: 800-226-6308 Extension: 30597
     Email: LaverneJones@quickenloans.com
     Fax: 800-383-9244
     ate?
149. Victoria Araj August 31, 2012 at 12:15 pm #

     Yes Kim, that is the correct information for Laverne. Have a great holiday weekend!
150. Ed September 6, 2012 at 8:22 pm #

     I spoke with someone named Brad Falk in Scottsdale. Just wanted to make sure I was talking to a real quicken employee. Thanks.
151. Clayton Closson September 6, 2012 at 9:37 pm #

     Hi Ed

     Yes, Brad Falk is a mortgage banker in our Arizona Web Center. You are in good hands. Thanks for asking and please let us know if you have any other questions.
152. Kurt October 22, 2012 at 7:25 pm #

     I received a message from a Theodore asking about my Quicken loan application. The problem is I have not made a Quicken loan application. The numbers left are (313) 373- 2327 and (866) 349-8543. The question is, even if this is a legit call, how do I put a stop to some else attempting to get a loan using my name?
153. Victoria Araj October 23, 2012 at 3:18 pm #

     Hi Kurt, yes, those are legitimate Quicken Loans numbers. Since you did not request to be contacted, we can remove your information.
154. tim November 30, 2012 at 12:57 pm #

     Sean Lindsey
     Sr. Purchase Banker
     Quicken Loans

     NMLS #775425
155. Clayton Closson November 30, 2012 at 1:23 pm #

     Hi Tim,

     Confirming that Sean Lindsey is a Senior Purchase Banker with Quicken Loans. Thanks for checking and thanks for choosing Quicken Loans. We’re happy to help out in any way we can.

     Clayton
156. Brian February 13, 2013 at 8:08 pm #

     My wife received a call from Casey Kline @ 313-373-2033. Is this all legitimate?
157. Keith Guyot February 14, 2013 at 9:26 am #

     Hi Brian,

     That is an official Quicken Loans number and a Quicken Loans employee, so it is very legitimate! Thanks!
158. Scott February 25, 2013 at 10:52 am #

     Hi,

     Just would like to confirm that Adam at 313-373-2458 is a Quicken Loans employee.

     Thanks
159. Clayton Closson February 25, 2013 at 10:53 am #

     Hi Scott,

     Yes, Adam Whitehead is a banker in our Detroit office. This is legitimate and he will help you with your mortgage.

     Thank you so much for checking and for considering Quicken Loans. Have a great day!

     Clayton
160. Kelly February 26, 2013 at 7:42 pm #

     Hi, I’ve received calls from Sam, from number, 1800-226-6308 with the ext. 31026. He also called from 1313-373-2632. I want to confirm that he works for Quicken Loans. Thanks!
161. Clayton Closson February 26, 2013 at 10:33 pm #

     Hi Kelly

     Yes, Sam Abulhassan is a mortgage banker with Quicken Loans. Thanks very much for asking and please let me know if you have any questions about Quicken Loans. Have a great day!

     Clayton
162. Bob March 1, 2013 at 11:25 pm #

     I received this email, and I wanted to see if it came from Quicken Loans. If it did, I’m wondering how it happened because I never requested home financing. Because I’m a wary of the process and I am a victim of identity theft, I do not want to provide you with my real name or the email address that this email was sent to.

     The email message was as follows:

     Jump to the head of the line!
     Call our VIP line at (866) 373-8625

     Dear (my name was here),

     Quicken Loans has received your request for home financing. We’ll be making every effort to contact you, but so many Americans are lining up to take advantage of these rates, that we’re not always able to reach every one. So we’ve created a VIP hotline especially for you.

     Call us now at (866) 373-8625 and your call receives top priority!

     We can’t wait to help you achieve your home financing goals!
163. Clayton Closson March 4, 2013 at 2:17 pm #

     Hi Bob

     That is an official email from Quicken Loans. If you get in touch with us, your banker can confirm how we got your information. We never cold call clients, so somehow your information was given to us.

     Hope this information helps

     Clayton
164. Keith Guyot May 14, 2013 at 9:43 am #

     Hi Melva! Evan is a Quicken banker. Thanks for reading!
165. Melva May 14, 2013 at 9:53 am #

     Is Evan Jenkins at 313-373-1626 a legitimate agent with you?

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