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Consumer Alert: Beware Companies Posing as Quicken Loans!

by on April 19, 2011 in Home Buying, News, Refinance Mortgage, Zing Zone

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Fake Quicken Loans Offers Advertised and Sent as Email or FAX

We’ve become aware of fraudulent activity regarding newspaper advertisements and mailers being sent by companies posing as Quicken Loans. Please view this sample of a scam FAX.

Please note: We’ll never ask for an upfront deposit to be sent through a Western Union wire transfer, and we don’t offer personal loans – only mortgages. If you’ve received an offer like this, please contact us at: (800) 863-4332.

Click here to see sample of fraudulent document and classified ad. Other false ads are below.

 

scam 4 Consumer Alert: Beware Companies Posing as Quicken Loans!

 

scam 3 Consumer Alert: Beware Companies Posing as Quicken Loans!

 

scam 2 Consumer Alert: Beware Companies Posing as Quicken Loans!

 

scam 1 Consumer Alert: Beware Companies Posing as Quicken Loans!

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3 Ways to Contact Us

About Clayton Closson

Clayton loves writing and does it every day. He also loves money and although he doesn’t have much of it, thinks about it every day. He’s worn many hats, including PR guy, web developer, and soldier. Put it all together and you get a guy who writes about money, VA loans, food, and just about everything a Quicken Loans client could ever care about. He loves feedback, so give him some, please.
View all posts by Clayton Closson →

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137 Responses to “Consumer Alert: Beware Companies Posing as Quicken Loans!”

  1. Clayton Closson November 16, 2011 at 5:07 pm #

    Hi Pat

    No. That is not a legitimate Quicken Loans team member or phone number. It is called Quicken services. We’ve reported it to our Security Team. Thank you very much for letting us know.

    Clayton

  2. jay griffith November 30, 2011 at 12:47 pm #

    Just wanted to verify that (855) 875-3477 is a good number for Tim Burkmeier, Saw him listed by someone else with a different number earlier. Thanks!

  3. Clayton Closson November 30, 2011 at 3:47 pm #

    Hi Jay

    Yes, that is a legitimate Quicken Loans phone number. Tim Birkmeier is our President of Mortgage Banking. Thanks for checking and let us know if you have any other questions.

    Clayton

  4. LINDA POLSTER January 15, 2012 at 12:46 am #

    I WANT TO KNOW IF I HAVE BEEN SCAMED BY SOMEONE REPRESENTING THEMSELVES TO BE A QUICKEN LOANS MORTGAGE PERSON.
    HIS NAME IS KENNETH MOORE, NMLS #375882. HIS PHONE NUMBER IS 216-466-8116. HE SAYS HE IS LICENSED FOR CA.

    I WAS ON THE QUICKEN LOAN SITE AND GOT A POP UP WEB CHAT FROM HIM.

  5. Clayton Closson January 18, 2012 at 9:29 am #

    Hi Linda

    Yes, Kenneth Moore is a Home Loan Expert in our Cleveland office. No worries. You’re in good hands. Thanks so much for the inquiry

  6. Arthur Yee January 18, 2012 at 1:32 pm #

    Just wanted to verify if 888-518-7615 is a legitamate Quicken phone number

  7. Clayton Closson January 18, 2012 at 1:35 pm #

    Hi Arthur

    Yes, that’s a legitimate Quicken Loans number. Thanks for checking and have a great day!

  8. Craig January 24, 2012 at 8:03 pm #

    Is this a lagitamte quicken loans officer Steven Barrett 216-466-8319 NMLS#375919

  9. Victoria Araj January 25, 2012 at 11:59 am #

    Hi Craig, yes, Steven is located in our Cleveland office and would be happy to assist you. Thanks for reaching out to Quicken Loans.

  10. Steve February 1, 2012 at 5:24 am #

    I would like to verify that Eddie at 313-373-1274 is a Quicken Mmember. Thank you.

  11. Victoria Araj February 1, 2012 at 10:21 am #

    Hi Steve, yes, that phone number belongs to one of our home loan experts, Eddie Alshimary, who can answer any questions you have about a home loan. Thanks for reaching out to Quicken Loans and have a great day!

  12. Laura February 2, 2012 at 11:52 am #

    Is it safe to assume that the email below I just received is not legit? I did not click on the link…just deleted the email.

    This is a VERY basic email to be able to test passing of data from Responsys to Omniture.

    Hopefully, we’re able to see some data /metrics in Omniture and then pass data back to Responsys to be able to re-market.

    Try this link

  13. Victoria Araj February 2, 2012 at 12:12 pm #

    Hi Laura, actually this email did come from Quicken Loans but it was sent in error. Thanks for checking with us about it, we will look into the matter further. Thank you.

  14. Beth Stewart Lutz February 3, 2012 at 8:52 am #

    Hi –
    We got a call from 866-349-8543 / 313-373-2029.

    Are those legitimate Quicken numbers?

    Thanks

  15. Victoria Araj February 3, 2012 at 9:52 am #

    Hi Beth, yes, those are both legitimate Quicken Loans numbers. Thanks for reaching out to us to confirm and let us know if we can be of further assistance, thank you.

  16. Tom February 5, 2012 at 11:39 am #

    Is 855 395 5035 a legitimate Quicken Loans number? Thanks.

  17. Victoria Araj February 6, 2012 at 4:32 pm #

    Hi Tom, yes this is a legitimate Quicken Loans phone number. Thanks for confirming that with us, we’d be happy to help you with any home financing needs you have. Please let me know if there’s anything else we can assist you with. Have a great day!

  18. Shane Brawley February 6, 2012 at 8:51 pm #

    I received a phone call from someone by the name of Tyra. She said her NMLS# is 847911. The phone number she gave to call her is 800-226-6308. I just wanted to verify that this information is legitimate. Thanks

  19. Victoria Araj February 7, 2012 at 10:02 am #

    Hi Shane, yes Tyra McIntosh is one of our home loan experts and that is a legitimate Quicken Loans phone number. We’d be happy to see what we can do for you, if there’s anything else I can help you with, please let me know. Have a great day.

  20. Grace February 13, 2012 at 10:18 am #

    Is Alaa with phone number (313) 373-2514 is a member of your team? Thanks.

  21. Clayton Closson February 13, 2012 at 10:26 am #

    Hi Grace

    That is a legitimate Quicken Loans phone number, but I can’t find anyone named Alaa. But if you call that number, someone can help you and get you to the correct Home Loan Expert. Thanks for inquiring and considering Quicken Loans for your home loan financing. We really appreciate it.

  22. Karin February 15, 2012 at 2:09 pm #

    I received a call from 480-346-0530. Is this a legitimate Quicken number? The banker asked for my social security number. I don’t give my SS number to people who call me. Is it safe to give my SS number?

  23. Victoria Araj February 15, 2012 at 2:29 pm #

    Hi Karin, thanks for checking with us. Yes, this is a legitimate Quicken Loans number and it is safe to share your information with us. Please give us a call back and you can speak with one of our home loan experts who can see how we can be of assistance. Thanks for reaching out to Quicken Loans. Have a great day!

  24. Michelle February 15, 2012 at 7:20 pm #

    Hi — We have gotten a few calls from a Dan Mackenzie from 313-373-1186 about reducing our mortgage % at no cost. Is that legitimate?

    Thanks for your help!!

  25. Clayton Closson February 15, 2012 at 9:24 pm #

    Hi Michelle

    Yes, that number is a Quicken Loans number. It’s actually Dan Bukowski and he’s an Executive Mortgage Banker with us. You’re in good hands with Dan. Thanks for checking and please let us know if you have any other questions.

    Clayton

  26. Lynn Grant March 11, 2012 at 11:56 am #

    Got a call from a Garrett Nickelos (sp ?) at 313-373-1015. Is this a legitimate Quicken rep or a fake?
    Thanks for the help.

    Lynn

  27. Clayton Closson March 12, 2012 at 11:54 am #

    Hi Lynn

    Yes, Garrett is a President’s Club Banker with Quicken Loans. You are in good hands. Thanks so much for checking and let us know if you have any more questions about Quicken Loans.

    Clayton

  28. Jodie March 14, 2012 at 12:13 pm #

    Hi – I received a letter from Quicken and called and spoke to an agent named Michael Long on the phone. Is he one of your agents? I believe he said he was in Arizona. Thanks.

  29. Clayton Closson March 14, 2012 at 12:36 pm #

    Hi Jodie

    Yes, Michael Long is a mortgage banker out of our Arizona office. Thanks for the question.

  30. trena jensen March 14, 2012 at 2:51 pm #

    I was contacted by Bob Guttenberg at 800-226-6308 Ext 31986. He states he is a mortgage broker for Quicken Mortgage. Is this true? He also gave me a state lic. number for Utah, is it 5506056? He stated he was calling from Michigan. Can you verify this info for me?

  31. Victoria Araj March 14, 2012 at 2:57 pm #

    Hi Trena, yes, Bob Guttenberg is a President’s Club Banker at Quicken Loans, which means he’s one of our top home loan experts. That is his correct phone number, and yes, we are based in Detroit. Thanks for reaching out to Quicken Loans, we look forward to seeing how we can be of assistance!

  32. Kim P April 12, 2012 at 3:16 pm #

    Is Lisa Lagow with Quicken Loans. The number is 800-226-6308

  33. Shannon Martin April 13, 2012 at 11:55 am #

    Hi, Kim. Yes, Lisa Lagow is with us at Quicken Loans. You’ll be in good hands! Thanks for checking and have a great day.

  34. Christy April 16, 2012 at 7:34 pm #

    Is this a legitimate Quicken Loans Number? 313-373-2017, I talked to someone then they transferred me to someone else to get pre-approved. she was suppose to send me an email but I havent received anything.

  35. Clayton Closson April 16, 2012 at 9:15 pm #

    Hi Christy

    Yes, that number is a legitimate Quicken Loans phone number. No worrys, you’re in good hands. We’ll get back to you shortly. I’m not sure why you didn’t hear back from your banker, but someone will be contacting you shortly.

    Thanks so much for choosing Quicken Loans. We look forward to helping you with your home loan. And saving you money! That’s something I’m sure you’ll love.

    Thanks

    Clayton

  36. Kelli May 1, 2012 at 1:30 pm #

    I wanted to verify that Colin McNulty 800-226-6308 Ex-68340 is a real agent with Quicken Loans.

  37. Clayton Closson May 1, 2012 at 1:32 pm #

    Hi Kelli

    Yes, Colin McNulty is a Power Banker with Quicken Loans. Thanks for checking and let me know if you have any other questions. Have a great day!

    Clayton

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